Summary
Overview
Work History
Education
Skills
Timeline
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Yazmine Reed

Las Vegas

Summary

Dynamic Team Leader with a proven track record at Walmart, enhancing customer confidence and team productivity through effective performance coaching and strategic planning. Skilled in workload management and fostering a collaborative environment, I empower teams to excel while driving operational efficiency and achieving departmental goals.

Overview

8
8
years of professional experience

Work History

Team Leader Manager

Walmart
07.2023 - Current
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Team Leader

Unifi
04.2020 - 04.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Kitchen Shift Leader

Jack in the Box
11.2016 - 05.2020
  • Reduced food waste through effective inventory management and proper storage techniques.
  • Developed strong working relationships with vendors, negotiating favorable pricing terms that contributed to improved profitability for the restaurant.
  • Upheld high standards for food presentation, resulting in consistent plating quality across dishes.
  • Managed scheduling for kitchen staff to ensure adequate coverage during peak service hours.

Education

Grant Union High School
Sacramento, CA

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Performance coaching
  • Visionary leadership
  • Team leadership

Timeline

Team Leader Manager

Walmart
07.2023 - Current

Team Leader

Unifi
04.2020 - 04.2022

Kitchen Shift Leader

Jack in the Box
11.2016 - 05.2020

Grant Union High School

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Yazmine Reed