Yazmine Renteria
Berthoud,CO
Summary
Efficient professional with 4 years of work experience and a proven knowledge of team building, branding and new business development. Aiming to leverage my abilities to successfully fill the role at your company. Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Guest Service Agent
Hilton Garden Inn Hotel
Longmont, CO
12.2024 - Current
HOPE for Longmont
Non Profit Organization
Longmont, CO
03.2024 - Current
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Applied critical thinking to analyze problems, assess solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
SHIFT LEADER
Scooter's Coffee
Longmont, CO
02.2023 - 03.2024
- Trained baristas to continually improve guest experiences.
- Responded to customer trends, needs and comments to drive quality experience and enhance future sales.
- Handled cash and credit card transactions, balancing cash drawer at end of shift.
- Enforced sanitary practices to foster general cleanliness and maintenance of coffee shop.
- Resolved customer complaints regarding food service.
BARISTA/CASHIER
Epicurean Group
Longmont, CO
06.2022 - 02.2023
- Cleaned and restocked dining room and bar areas and performed dishwashing and sanitation tasks.
- Maintained clean and healthy environment by following proper safety and sanitation regulations.
- Maintained inventories by replenishing coffee bean supply and stocking brewing equipment.
- Sold and served baked goods and miscellaneous food items, increasing company revenue.
SHIFT LEAD
Jersey Mikes Subs
Longmont, CO
06.2021 - 05.2022
- Maintained clean and secure operating environment, driving safety and wellbeing of employees on shift.
- Fostered collaboration among team members using strong communication and prompt conflict resolution.
- Prepared end-of-shift reports for management review and approval.
- Held team members accountable during shift by effectively coaching to improve performance.
- Worked cooperatively with teams to accomplish business goals and objectives.
Education
HIGH SCHOOL DIPLOMA - undefined
Skyline Highschool
Longmont, CO05.2022
Skills
- Problem-Solving
- Team motivation
- Strong verbal and written communication
- Inventory Counts
- Customer Service Management
- Role Modeling
LANGUAGES
Spanish Fluent
Certification
CPR Certified
Timeline
Guest Service Agent
Hilton Garden Inn Hotel
12.2024 - Current
HOPE for Longmont
Non Profit Organization
03.2024 - Current
SHIFT LEADER
Scooter's Coffee
02.2023 - 03.2024
BARISTA/CASHIER
Epicurean Group
06.2022 - 02.2023
SHIFT LEAD
Jersey Mikes Subs
06.2021 - 05.2022
HIGH SCHOOL DIPLOMA - undefined
Skyline Highschool