Yealit Trejo
Baytown,TX
Summary
Diligent receptionist with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
Tony’s Barbeque and Steaks
Mont Belvieu, TX
01.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Customer Service Cashier
Chipotle
Baytown, TX
01.2022 - 09.2023
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Utilized POS system to handle customer cash and credit card transactions.
Receptionist
DynamXtreme Fit Gymnasium
Baytown, TX
05.2020 - 11.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
Bachelor - Finance
Western Governors University
Salt Lake City, UTSkills
- Reliability and punctuality
- Patience and composure
- Guest services
- Time management
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Cashier
Tony’s Barbeque and Steaks
01.2024 - Current
Customer Service Cashier
Chipotle
01.2022 - 09.2023
Receptionist
DynamXtreme Fit Gymnasium
05.2020 - 11.2021
Bachelor - Finance
Western Governors University