YECENIA CASTRO
Houston,TX
Summary
Applied comprehensive administrative capabilities to support company objectives while pursuing professional development opportunities.
Overview
15
15
years of professional experience
Work History
Cocktail Server
Mexican House Sports Bar
Porter, TX
11.2025 - Current
- Delivered exceptional customer service in fast-paced environment, enhancing guest experiences.
- Managed drink orders efficiently, ensuring timely delivery and accuracy.
- Collaborated with kitchen staff to coordinate food and beverage service seamlessly.
- Maintained cleanliness and organization of bar area, adhering to health standards.
- Developed strong relationships with regular customers, fostering loyalty and repeat business.
Live-In Caregiver
A Caring Touch Home Health Services
Spring, TX
04.2021 - 05.2025
- Provided compassionate personal care, assisting with daily activities and promoting overall well-being.
- Administered medications as prescribed, ensuring adherence to patient health plans and safety protocols.
- Developed and maintained strong relationships with clients, fostering trust and enhancing quality of life.
- Collaborated with healthcare professionals to assess patient needs and adjust care plans accordingly.
- Trained new caregivers on best practices in personal care and emergency response procedures.
- Implemented individualized care strategies, improving patient comfort and satisfaction levels.
- Monitored vital signs regularly, reporting changes to appropriate medical personnel for timely interventions.
- Organized recreational activities to stimulate mental engagement and social interaction among clients.
- Maintained a clean, safe living environment for clients by performing housekeeping tasks such as laundry, cleaning, and organizing household items.
- Enhanced nutritional intake of clients by preparing healthy meals according to dietary restrictions or preferences.
- Administered medications accurately and timely, ensuring proper dosages for optimum client health.
- Promoted clients'' physical and mental health by engaging them in appropriate exercises and recreational activities.
- Established trust with clients and their families through effective communication, empathy, and professionalism.
Accounting
Qlaborate Point of Sale Solutions, Inc.
01.2018 - 06.2019
- Answer and screen telephone calls
- Monthly logging of all Credit Card Transactions and entering them into quickbooks
- Accounts payables; entry of all utilities and keeping track of ACH payments
- Creating Supply Order tickets
- Deposit of incoming checks via remote deposit.
- Assist Manager in other duties when needed.
- Working with ConnectWise Systems
- All correspondence incoming/outgoing
Cashier/Server
Los Cucos Mexican Cafe
01.2011 - 12.2017
- Answering all customer phone calls for ToGo ordering
- Customer service
- Assisting management in scheduling
- Taking reservations
Payroll Admin/ Administrative Asst./ CFO Asst.
EVERIZ Management LLC and CJSH Operations, LLC
01.2013 - 08.2016
- Screening phone calls coming in for the CFO
- Assisting the CFO with check writing and making daily clinic deposits
- Creating contracts/agreements for incoming physicians
- Doing payroll for all hospital and clinics which included a staff of about 200+; keeping records of daily pay period
- Keeping reports on all end of the year tax reporting
- Daily company filing
- Some Accounting with Quickbooks
Administrative/ Employment Coordinator
Huntleigh USA, Inc.
07.2012 - 06.2013
- Screening all phone calls coming in for the HR director
- Keeping all employee filing of current and terminated employees
- Scheduling job fairs at Workforce locations conducting interviews
- Doing all employment orientations and organizing group ID badging for the Airport at IAH
Education
Diploma - undefined
New Caney High School
New Caney, TX06.2008
Skills
Streamlined team operations by utilizing comprehensive knowledge of Microsoft programs,Achieved efficient communication through a typing speed of 65 words per minute,Cultivated robust relationships through exemplary organizational and communication skills,Elevated client interactions with polished phone etiquette,Expanded outreach capabilities by leveraging bilingual proficiency in Spanish and English,Accelerated personal development by rapidly acquiring new skills
Languages
Spanish
Native or Bilingual
Timeline
Cocktail Server
Mexican House Sports Bar
11.2025 - Current
Live-In Caregiver
A Caring Touch Home Health Services
04.2021 - 05.2025
Accounting
Qlaborate Point of Sale Solutions, Inc.
01.2018 - 06.2019
Payroll Admin/ Administrative Asst./ CFO Asst.
EVERIZ Management LLC and CJSH Operations, LLC
01.2013 - 08.2016
Administrative/ Employment Coordinator
Huntleigh USA, Inc.
07.2012 - 06.2013
Cashier/Server
Los Cucos Mexican Cafe
01.2011 - 12.2017
Diploma - undefined
New Caney High School