Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Yee Leng Vang

Fresno,CA

Summary

Strong history of driving dynamic product sales, managing client relationships, substantially increasing revenues. Stand to significantly contribute to objective in this position.

Overview

19
19
years of professional experience

Work History

Sales Installation Tech

Vivint Sales
10.2022 - Current
  • Provided excellent customer service to customers by maintaining communication throughout installation process.
  • Developed and monitored safety policies and procedures to facilitate safety of participants.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
    • Confirmnfirm customer satisfaction responsible for communicating and building relationship with installers, customers, and vendors. Coordinatedinate and schedule installations by reviewing and managing installed sales paperwork communicating and building relationships with installers, customers, and vendors.

Sr Tech

Creative Security Company
01.2019 - 01.2021
  • Manage and train employees on how to install service and maintain all commercial 3rqsites
  • Check and monitor data base with loss of central poll, low batteries, and bad equipments.
  • Route and schedule employees to service all commercial and residential sites.
  • Manage and train technicians with protocol.
  • Write weekly reports and set up weekly meetings with upper management about progress.
  • Working with alarm power G Qolsys Iq2 panel videoed visonic Avigilon, splicing cat5 cat6 Rg6 cable run for commercial buildings per scope.

Senior Alarm Tech

Safe Streets USA
01.2011 - 01.2019
  • Install ADT AIO command DSC, TSS panel, Ademco, Honeywell, I Hub, IT 230 ADT pulse camera, 3G 2075, 3G 3070, 3GVLP, Z wave 3ps activation
  • Program and troubleshoot wireless and hardwire systems
  • Splice into phone line and take over existing systems
  • Train customer how to use system.

Installation Tech

Wave Communication/Direct TV
01.2009 - 01.2011
  • Install Satellite Dish Kaku, 36 international, 18x20, 18 round, Swim systems
  • Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
  • Installed and configured new equipment and systems according to company standards.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Followed all company guidelines regarding safety procedures when out in field.

Sales/Installation Tech

Defender Direct
01.2008 - 01.2009
  • Install burglar alarm systems, fire alarm panels Simon xt Concord 4 GS 3060 TG1 etc
  • Train customers on install systems
  • Respond to emergency service calls.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Worked with diverse types of weather and ground conditions.

Sales/Installation Tech

Advance Security System
01.2005 - 01.2008
  • Install and service security system such as Ademco, Caddx, DSC, Pelco Surveillance camera, and Honeywell products
  • Coordinate sales, purchase orders, preparing contracts, pre-wiring homes for voice, data, and burglar alarm systems.

Education

A.C.E. Certified -

ACE
Fresno, California
01.2011

Satellite Broadcasting and Communications Association Certification -

Burnsville, Minnesota
01.2009

Merced High School Diploma -

Merced, California
01.1998

Skills

  • Sales Planning
  • Fire Alarm Systems
  • Installation and Repairs
  • Access Control Systems
  • Security and Burglar Alarms
  • Written and Verbal Communication
  • System Troubleshooting
  • Equipment Testing
  • Blueprint Reading
  • OSHA 10

References

Reference available upon request.

Timeline

Sales Installation Tech

Vivint Sales
10.2022 - Current

Sr Tech

Creative Security Company
01.2019 - 01.2021

Senior Alarm Tech

Safe Streets USA
01.2011 - 01.2019

Installation Tech

Wave Communication/Direct TV
01.2009 - 01.2011

Sales/Installation Tech

Defender Direct
01.2008 - 01.2009

Sales/Installation Tech

Advance Security System
01.2005 - 01.2008

A.C.E. Certified -

ACE

Satellite Broadcasting and Communications Association Certification -

Merced High School Diploma -

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Yee Leng Vang