Yee Mon Thu
Norwalk,CT
Summary
Driven and empathetic professional with a track record of enhancing customer satisfaction at Panda Express through exceptional service and proficiency in English and Burmese. Excelled in multitasking in high-pressure environments, demonstrating quick learning abilities and logical problem-solving skills—proven ability to improve operational efficiency, significantly contributing to a positive dining experience.
Overview
1
1
year of professional experience
Work History
Cashier, Counter Help
Panda Express
09.2023 - Current
- Operate the register, ring up customers, and refill their sodas.
- Take orders and serve entrees at the steam table.
- Maintain cleanliness in the dining area, including taking out trash and cleaning windows.
- Collaborate with shift leaders to ensure smooth operation during peak hours.
- Welcomed customers and helped determine their needs.
Seasonal Hostess
Osaka Habachi Japanese Restaurant
06.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in maintaining a clean and organized front-of-house area.
Education
Associate of Science - Medical Radiologic Technology
Cypress College
Cypress, CA12.2026
Skills
- Customer Assistance
- Patience and Empathy
- Order Taking
- Multitasking in High-Pressure Environment
- Language Proficiency: Burmese (native), English (fluent)
- Quick Learner
- Logical Problem Solving
Languages
Burmese
Native or Bilingual
English
Timeline
Cashier, Counter Help
Panda Express
09.2023 - Current
Seasonal Hostess
Osaka Habachi Japanese Restaurant
06.2023 - 08.2023
Associate of Science - Medical Radiologic Technology
Cypress College
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