Yeeting Wu
Princeton,NJ
Overview
15
15
years of professional experience
Work History
Waitress
Nabe One Ltd.
01.2013 - 03.2019
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Sales Representative
Michael DMS Ltd.
04.2008 - 03.2012
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Sales Representative
Smart Asia Ltd.
07.2004 - 01.2007
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
Education
Associate of Science - Accounting
Queensborough Community College of The City University of New York
Oakland Gardens, NY06.1995
Skills
- Customer Service
- Order Accuracy
- Safe Food Handling
- Guest Relations Management
- Dining Area Maintenance
Languages
Chinese (Cantonese)
Native or Bilingual
Timeline
Waitress
Nabe One Ltd.
01.2013 - 03.2019
Sales Representative
Michael DMS Ltd.
04.2008 - 03.2012
Sales Representative
Smart Asia Ltd.
07.2004 - 01.2007
Associate of Science - Accounting
Queensborough Community College of The City University of New York