Yeidelice Montalvo
Poinciana,FL
Summary
Offering positive attitude and strong safety awareness, eager to learn and thrive in fast-paced environment. Brings understanding of safety protocols and ability to adapt quickly. Ready to use and develop these skills and customer service abilities in any job opportunity.
Overview
4
4
years of professional experience
Work History
Ride Operator
LEGOLAND Florida
Winter Haven, FL
05.2024 - Current
- Operated various attractions, ensuring safety and compliance with established protocols.
- Monitored ride performance, identifying issues and reporting them to maintenance teams promptly.
- Assisted guests with boarding procedures, enhancing overall visitor experience and satisfaction.
- Trained new staff on operational procedures and safety measures for ride operations.
Front Desk Receptionist
San Antonio Dodge Chrysler Jeep Ram
San Antonio, TX
08.2023 - 12.2023
- Managed front desk operations, ensuring efficient visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between clients and service departments to enhance workflow efficiency.
- Maintained accurate records of customer interactions and appointments using dealership management system.
Associate
Dollar General
Kissimmee, FL
09.2022 - 07.2023
- Monitored cash register operations for accuracy during transactions and end-of-day reconciliation.
- Collaborated with team members to maintain cleanliness and organization of the sales floor.
- Resolved customer inquiries and complaints promptly to enhance shopping experience.
Education
No Degree - Liberal Arts
Polk State College
Winter Haven, FL05-2028
High School Diploma -
Haines City Senior High School
Haines City, FL05-2022
Skills
- Customer service
- Equipment operation
- Teamwork and collaboration
- Time management
- Flexible schedule
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Ride Operator
LEGOLAND Florida
05.2024 - Current
Front Desk Receptionist
San Antonio Dodge Chrysler Jeep Ram
08.2023 - 12.2023
Associate
Dollar General
09.2022 - 07.2023
No Degree - Liberal Arts
Polk State College
High School Diploma -
Haines City Senior High School