Yeimi Alcantara De Pineyro
Gretna,LA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist/Office Assistant
Maria Calvo LLC
Metairie, LA
06.2018 - 03.2020
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Coordinated travel accommodations, agenda, and calendar for staff.
- Answered and Managed multi-line phone system of large volume of incoming calls to resolve customer issues and schedule appointments.
- Scheduled and confirmed appointments and meetings.
- Kept reception area clean and neat to give visitors positive first impression.
- Received and routed business correspondence to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Drafted memos, letters
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collected and authorized payments of clients.
Education
College Degree - Hotel Management
O&M University
Dominican RepublicHigh School Diploma -
Colegio San Marcos
Santo Domingo, DR09.2008
Skills
- Scheduling and Calendar Management
- Data Entry and Database Software
- Documentation and Reporting
- Customer Service-Oriented
- Payment Processing
- Computer Proficiency
- Microsoft Office
- Multi-Line Phone Systems
- Multitasking and Prioritization
- Courteous and Professional
- Positive Attitude and Energetic
- Data Entry
Languages
Spanish
English
Timeline
Front Desk Receptionist/Office Assistant
Maria Calvo LLC
06.2018 - 03.2020
College Degree - Hotel Management
O&M University
High School Diploma -
Colegio San Marcos