Yeira Gutierrez
Summary
Dynamic professional with a proven track record at the Workforce Development Department, excelling in organization and customer service. Recognized for strong teamwork and adaptability, consistently contributing to a positive work environment and achieving impactful results.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
College Assistant
Workforce Development Department
05.2023 - Current
- Served as an intermediary between faculty members and administration, resolving conflicts or concerns efficiently.
- Monitored budget expenditures for departmental activities, ensuring responsible use of resources while maximizing program offerings for students.
- Assisted in the development of course materials, resulting in more effective learning experiences for students.
- Collaborated with other college staff members to develop new programs aimed at enhancing student life on campus.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
Work Study Student
Workforce Development Department
09.2022 - 01.2023
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Engaged actively in professional development opportunities, continuously seeking to improve and grow in the work-study role.
- Completed various data entry tasks accurately and efficiently, contributing to overall office productivity.
After-School Tutor
Summer Youth Employment Program
09.2021 - 12.2021
- Improved students'' overall academic performance by providing one-on-one tutoring in various subjects.
- Assisted students with homework assignments, ensuring timely completion and thorough understanding of concepts.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Provided homework assistance using specific curriculum and materials.
- Introduced creative learning strategies that catered to diverse learner needs, enhancing overall educational experience.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Created engaging study materials to help reinforce key concepts for better retention.
Education
Bachelor of Science - Nursing
Lehman College
Bronx, NY12-2028
High School Diploma -
Inwood Early College
New York, NY06-2022
Skills
- Strong organization
- Filing systems
- Document preparation
- Teamwork
- Customer service
- Time management
- Flexible and adaptable
- Professionalism
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
College Assistant
Workforce Development Department
05.2023 - Current
Work Study Student
Workforce Development Department
09.2022 - 01.2023
After-School Tutor
Summer Youth Employment Program
09.2021 - 12.2021
Bachelor of Science - Nursing
Lehman College
High School Diploma -
Inwood Early College
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