Noarie Proverbs-Rayside
Frederick,MD
Summary
Proven professional with a background at the Ministry of Health , adept in enhancing customer experiences and patient comfort. Demonstrates strong organization and excellent communication, ensuring high standards of professionalism. Skilled in fostering client relations and adapting to diverse situations, significantly improving partner collaborations and operational safety. Experienced with patient advocacy and coordination in healthcare settings. Utilizes strong communication and relationship-building skills to ensure seamless care transitions. Knowledge of healthcare systems and processes that enhance patient satisfaction and operational efficiency.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
College Assistant
Kingsborough Community College
01.2024 - 06.2024
- Planned and executed educational events and workshops, fostering a sense of community within the college.
- Collaborated with other college staff members to develop new programs aimed at enhancing student life on campus.
- Served as an intermediary between faculty members and administration, resolving conflicts or concerns efficiently.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Supported event planning logistics such as room reservations, catering arrangements and promotional materials creation; contributed to successful execution of conferences and seminars.
- Input data into spreadsheets and databases.
- Contributed to successful event planning efforts by overseeing logistics coordination, guest list management, and venue selection assistance.
- Reduced scheduling conflicts by closely monitoring deadlines and proactively rescheduling appointments as needed.
Auxiliary Health Liaison Officer
Barbados Ministry of Health
11.2021 - 07.2022
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Collected, arranged, and input information into database system.
- Labeled and prepared specimens for shipment to laboratory facilities.
- Upheld high standards for professionalism while interacting with patients, maintaining a respectful demeanor at all times regardless of challenging situations.
- Enhanced patient comfort during collection by maintaining a clean, organized, and calming environment.
Education
Associate Of Arts And Sciences - Liberal Arts And Sciences
Kingsborough Community College of The City University of New York
Brooklyn, NY06.2024
Higher Level Graduation - International Baccalaureate
Saint Andrew’s International School
Nassau, The Bahamas05.2021
Skills
- Strong Organization
- Scheduling appointments
- Filing systems
- Document Preparation
- Customer Service
- Excellent Communication
- Adaptability and Flexibility
- Client Relations
- Patient Intake
Certification
- Infant-Adult CPR/AED Certification
- Information Technology CXC
- 10 IGCSEs (Biology Included)
Volunteer Experience
Government Information Service - Bridgetown, Saint Michael
- Interacted with the community to give back to those in need
- Check Reconciliation
Queen In Me - Nassau, New Providence
• Called on potential and established donors to solicit funds for new initiatives.
• Engaged with others successfully using strong verbal and written communication skills.
Timeline
College Assistant
Kingsborough Community College
01.2024 - 06.2024
Auxiliary Health Liaison Officer
Barbados Ministry of Health
11.2021 - 07.2022
- Infant-Adult CPR/AED Certification
- Information Technology CXC
- 10 IGCSEs (Biology Included)
Associate Of Arts And Sciences - Liberal Arts And Sciences
Kingsborough Community College of The City University of New York
Higher Level Graduation - International Baccalaureate
Saint Andrew’s International School
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