Yeisibel Pereira
Richardson,TX
Summary
Dedicated and results-driven professional with a proven track record of delivering exceptional customer experiences. Leveraging bilingual communication skills and a customer-centric approach, I excel in fast-paced environments, seamlessly multitasking across roles to drive satisfaction and efficiency. A collaborative team player with a strong focus on adaptability. My passion for delivering attentive, personalized service has significantly enhanced client satisfaction, loyalty, and operational excellence. Skilled in first aid and safety
Overview
4
4
years of professional experience
Work History
Staff Security
KLEO Community Center
Chicago, IL
01.2024 - 12.2024
- Ensure the physical and emotional well-being of shelter residents, addressing any concerns or incidents that may arise.
- Monitor and maintain the security of the shelter premises, including entrances, exits, and common areas.
- Provide residents with information and support, answering questions and addressing concerns.
- Assist residents with their needs, such as accessing amenities or services.
- Maintain accurate records of incidents, accidents, or other notable events.
- Submit daily reports to management, detailing events, incidents, and any other relevant information.
- •Work closely with other shelter staff, including social workers, counselors, and administrative personnel, to ensure a safe and supportive environment.
Event Promoter
Latinlub CA
Aragua, Venezuela
03.2021 - 06.2023
- Greeting attendees, creating a positive first impression, and establishing a rapport with potential customers.
- Showcasing the product's features, benefits, and value proposition, and answering questions to educate customers.
- Developed strong relationships with clients, understanding their needs and preferences to deliver tailored event experiences.
- Highlighting the brand's unique selling points, promotions, and special offers to generate interest and excitement.
- Processing transactions, collecting contact information, and following up with leads to ensure a seamless customer experience.
- Collaborated with the marketing team to create engaging promotional materials that effectively showcased each event''s unique offerings.
Education
Bachelor Of Dentistry - Dentistry
Universidad José Antonio Páez
Valencia, Venezuela 12.2019
High School Degree
UEP Instituto Escuela Turmero
Aragua, Venezuela07.2014
Skills
- Strong teamwork
- Effective communication
- Costumers service
- Customer relations skills
- Adaptability
- Multitasking
- Bilingual spanish/english
- Basic first aid and safety training
Timeline
Staff Security
KLEO Community Center
01.2024 - 12.2024
Event Promoter
Latinlub CA
03.2021 - 06.2023
Bachelor Of Dentistry - Dentistry
Universidad José Antonio Páez
High School Degree
UEP Instituto Escuela Turmero