Yeisy Catalina Pulgarin Urrego
Everett,WA
Summary
Driven Supervisor with a proven track record at Astras Hotel, enhancing team productivity and customer satisfaction through innovative workflow improvements and effective staff management. Skilled in complex problem-solving and employee motivation, adept at fostering teamwork and collaboration across departments to meet organizational goals.
Overview
1
1
year of professional experience
Work History
Supervisor
Astras Hotel
10.2023 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Education
High School Diploma -
Liceo San Pablo
Medellín Colombia 12.2009
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
- Complex Problem-Solving
- Inventory Control
- Inventory Oversight
- Teamwork and Collaboration
Timeline
Supervisor
Astras Hotel
10.2023 - 07.2024
High School Diploma -
Liceo San Pablo
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