Yejee Sim
The Colony,TX
Summary
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
4
4
years of professional experience
Work History
Waitress
Sushi Yokohama
Dallas, TX
05.2020 - 02.2024
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
- Answered questions about menu items, ingredients, and pricing.
- Organized take-out orders efficiently according to customer requests.
Cashier
O Donut
Duncanville, TX
03.2020 - 01.2024
- Assisted customers with inquiries and provided product information.
- Maintained a clean and organized checkout area for optimal service.
- Handled cash, credit, and debit transactions accurately and securely.
- Monitored inventory levels and restocked shelves as needed.
- Trained new cashiers on customer service standards and procedures.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Bachelor of Arts - Graphic Design
The University of Texas At Dallas
Richardson, TX05-2024
Skills
- Customer service
- Order management
- Menu knowledge
- Attention to detail
- Training new staff
- Menu recommendations
Timeline
Waitress
Sushi Yokohama
05.2020 - 02.2024
Cashier
O Donut
03.2020 - 01.2024
Bachelor of Arts - Graphic Design
The University of Texas At Dallas
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