Yekaterina Maksimov

Coordinate 48-Hour regional workforce resource distribution appropriately by collaborating with designated leaders.

Complete all contractual scheduling processes within specified time frames while analyzing and modifying workforce resources (IE: Traveler notice/blocks, preschedule, redline etc.

Triage incoming inquires and coordinate with appropriate resources to resolve issues.

Build, modify or terminate schedules for contingent workers and KP employees throughout all schedule periods.

Produce schedules accurately and within specified contractual and agreed upon time frames.

Build new contingent staff profiles into scheduling system.

Greet and register patients for various medical services in the hospital setting. Highly active, fast paced setting such as ED and Labor and Delivery.

Determine and collect cost shares for services received.

Schedule or cancel right type of appointment based on the members needs and regional protocol.

Knowledgeable and within compliance with CSM by accurately completing Medicare Secondary screening information to determine primary payor.

Maintain an understanding of HIPAA privacy and security regulations with respect to patient confidentiality and regulations that govern system use for patient registration requirements.

Improved patient flow by efficiently managing bed assignments and coordinating with various hospital departments.

Streamlined communication between nursing staff and physicians for timely patient placement decisions.

Reduced wait times for patients by effectively prioritizing bed requests based on medical necessity and urgency.

Enhanced patient satisfaction with the admission process through prompt and efficient bed assignment coordination.

Performed billing and coding procedures for Outpatient lab and outpatient services.

Provided medical billing and coding duties.

Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.

Identified and followed up on unpaid accounts.

Checked ICD-9 codes to check for accuracy, and obtained missing codes from Dr's office.

Appropriately and correctly identified errors and re-billed denied, rejected claims.

Maintained a clean and organized work environment for optimal patient care and equipment maintenance.

Perform of all diagnostic testing including retinoscopy, refractions, visual fields, Goldmann application, color vision test, A-Scan Biometry and Keratometry.

Screen patients for chief compliant. Take accurate history of ophthalmic illnesses/surgeries, past ocular history, family history, & current eye related medications.

Delivered exceptional customer service to every customer by creating welcoming, positive experiences.

Check in/check out for eye vision appointment and surgeries.

Collected copayments for procedures and appointments.

Scheduling and verifying insurance.