Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Yelena Vdovichenko(Malcuit)

Wasilla

Summary

Proven leader and effective communicator. Excelled in high-pressure environments, leveraging strong multitasking and customer service skills to enhance guest experiences and operational efficiency. Looking forward to offer valuable contributions in all areas of administrative activities. Recognized for exemplary time management, organization, prioritization, and work ethic.

Overview

6
6
years of professional experience

Work History

Front Desk Assistant

Lupine Dental
Wasilla
10.2024 - Current
  • Assisted guests with check-in and checkout procedures, including taking payments for room charges.
  • Assisted with patient requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked effectively in team environments to make the workplace more productive and inviting for patients.

Waitress

Mat-Su Family Restaurant
Wasilla
06.2023 - 09.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience
  • Remained calm and poised when dealing with difficult customers or during busy shifts

Barista

Fruitland
Wasilla
02.2022 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Contributed to a positive team environment through effective communication and collaboration with colleagues

Shift Manager

Mc'Donalds
Wasilla
06.2019 - 02.2022
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team
  • Trained and mentored new employees to maximize team performance
  • Improved overall team performance by effectively delegating tasks and providing clear instructions

Education

HIGH SCHOOL DEPLOMA -

Firedance Preparatory Academy
Wasilla, AK
05-2021

Skills

  • Proven leader
  • Effective communicator
  • Strong multitasking
  • Customer service
  • Greeting guests
  • Team collaboration
  • Telephone etiquette
  • Time management
  • Conflict resolution
  • Organization
  • Prioritization
  • Work ethic
  • Operational efficiency
  • Enhancing guest experiences

Languages

Russian, Native

Languages

English
Professional
Russian
Professional

Timeline

Front Desk Assistant

Lupine Dental
10.2024 - Current

Waitress

Mat-Su Family Restaurant
06.2023 - 09.2024

Barista

Fruitland
02.2022 - 09.2023

Shift Manager

Mc'Donalds
06.2019 - 02.2022

HIGH SCHOOL DEPLOMA -

Firedance Preparatory Academy

Similar Profiles

CREATE PROFILE
Yelena Vdovichenko(Malcuit)