Yelika Villamizar De Unda
Kenmore,Washington
Summary
Multi-task and organize profesional with over 10 years of experience providing skillful support to different kind of public.
Efficient [Desired Position] with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assitant
Sea Mar Community Health Center Bellevue
01.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Front Desk Medical Receptionist
Sea Mar Community Health Center Bellevue
07.2022 - 01.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
- Served as a liaison between patients and healthcare providers, ensuring clear communication of necessary information.
Personal Banker
First Technology Federal Credit Union
07.2021 - 06.2022
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Promoted financial products by maintaining excellent service offering knowledge.
- Cross-sold bank products and services to meet customer needs and provide options.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
Teller
Bank of America
02.2020 - 07.2021
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
Infants and Toddlers Teacher
La Escuelita Bilingual School
01.2018 - 01.2019
- Facilitator in the learning processes of infants and children up to three years old
- Planning activities that promote physical and cognitive abilities in this ages
- Early Education specialist
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Assistent Manager
Arepa Venezuelan Kitchen
06.2016 - 10.2017
- Costume Service
- Cashier
- Food and beverage processing
- Preparation of requisition lists
- Supplier management
Administrative Assistent
Globotec Group Inc.
05.2015 - 03.2016
- Created and tracked, procedures manuals for different departments, spreadsheets, and billing
- Scheduled meetings and preparing presentation materials and minutes for meetings
- Support other divisions of the company by supervising the creation of their web pages
Education
Medical Assistance
Washington Association For Community Health
Olympia, WA04-2024
Associate Degree - Preshool Teaching
Colegio Universitario Monsenor de Talavera
01.2007
Skills
- Leadership
- English- Spanish bilingual
- Problem-Solving
- Good communicational skills
- Patient-focused care
- HIPAA compliance
- Vital signs monitoring
- Patient scheduling
- Medical terminology
- Customer service
- Procedure assistance
- Medical terminology knowledge
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
- Basic Life Support Certification (BLS)
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Medical Assitant
Sea Mar Community Health Center Bellevue
01.2023 - Current
Front Desk Medical Receptionist
Sea Mar Community Health Center Bellevue
07.2022 - 01.2023
Personal Banker
First Technology Federal Credit Union
07.2021 - 06.2022
Teller
Bank of America
02.2020 - 07.2021
Infants and Toddlers Teacher
La Escuelita Bilingual School
01.2018 - 01.2019
Assistent Manager
Arepa Venezuelan Kitchen
06.2016 - 10.2017
Administrative Assistent
Globotec Group Inc.
05.2015 - 03.2016
Associate Degree - Preshool Teaching
Colegio Universitario Monsenor de Talavera
Medical Assistance
Washington Association For Community Health
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