Yelison Pichardo Del Rosario
PERTH AMBOY
Summary
Proficient security officer known for rapid incident response and detailed report writing. Strong background in surveillance and emergency protocols, committed to promoting safety and security within diverse environments.
Experienced security professional skilled in relationship building and crisis management. Successfully supervised operations, trained team members, and enhanced safety procedures, contributing to a secure and efficient environment in healthcare settings.
Overview
5
5
years of professional experience
Work History
Security Officer
Robert Wood Johnson Barnabas Health
New Brunswick, NJ
09.2025 - Current
- Monitored security systems to ensure safety and compliance within healthcare facilities.
- Conducted regular patrols to deter unauthorized access and maintain a secure environment.
- Responded promptly to incidents, providing support to staff and patients as needed.
- Collaborated with law enforcement during emergencies, ensuring effective communication and incident management.
- Maintained surveillance equipment, ensuring functionality for optimal monitoring of premises.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
Manager
McDonald's Restaurant
Perth Amboy, NJ
09.2021 - 06.2025
- Oversaw daily operations, ensuring adherence to quality and service standards.
- Trained and mentored team members to enhance performance and customer satisfaction.
- Managed inventory levels, optimizing stock to meet customer demand effectively.
- Coordinated staff schedules, aligning resources with peak business hours for maximum productivity.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Education
High School Diploma -
Perth Amboy High School
Perth Amboy, NJSkills
- Report writing
- Incident reporting
- Security guard license
- General security
- Emergency response
- Patrol operations
- Relationship building and management
- FLUENT IN Spanish and English ( State Certification )
- Conflict resolution techniques
- Conflict de-escalation
- Security screenings
- Electronic surveillance
- Document management
- Metal detector operation
- Crisis management
- Security equipment operation
- Dispatch
- Investigation documentation
- Night and safe deposit procedures
- Decision-making
- Time management
- Team leadership
- Customer service
- Staff management
- Staff training and development
- Strategic planning
- Operations management
Accomplishments
- CPR certification
- Hands On techniques certification
- HIPPA learning
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Security Officer
Robert Wood Johnson Barnabas Health
09.2025 - Current
Manager
McDonald's Restaurant
09.2021 - 06.2025
High School Diploma -
Perth Amboy High School