Yelitza Quezada
New York,NY
Summary
Hardworking manager focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success. Hardworking and reliable Managerfocused on going above and beyond to support team and serve customers. Trained in customer services and offering top-notch cash registersabilities. Motivated to continue to learn and grow as as a professional person.
Overview
4
4
years of professional experience
Work History
Manager
MPG
New York, NY
07.2023 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Route Sales Person
Grassland food & snack
orange, new jersy
11.2022 - Current
- Maintained vehicle and personal appearance in neat, clean, and professional fashion
- Restocked products at customer locations with scheduled weekly and monthly stops
- Responded promptly to customers' issues to maximize satisfaction and retain business.
Manager
antillna super food
NEW YORK, NY
10.2021 - 11.2022
- Managed performance of team members, conducted performance appraisals, and recommended promotions
- Supported back office hiring and employment processes
- Led cross-functional projects and identified and solved complex problems across business spectrum.
Cashier
antillana meat market
NEW YORK, NY
05.2020 - 06.2021
- Processed cash register transactions, inputted product costs, and gave back change
- Counted money in cash drawers and balanced drawer at beginning and end of shift.
Education
High School Diploma -
gregorio luperon high school
sosua, pto plata06.2016
Collage in process - Business Administration Accounting
Bronx Community Collage
Bronx, new york, United StateSkills
- Product promotion
- Customer retention
- Service management
- Schedule management
- Route management
- Customer service
- Payment collection
- Sales and marketing
- Cash handling
- Teamwork
- Communication
Languages
- ENGLISH, Fluent
- SPANISH, Advanced
- FLUENT SPANISH
Timeline
Manager
MPG
07.2023 - Current
Route Sales Person
Grassland food & snack
11.2022 - Current
Manager
antillna super food
10.2021 - 11.2022
Cashier
antillana meat market
05.2020 - 06.2021
High School Diploma -
gregorio luperon high school
Collage in process - Business Administration Accounting
Bronx Community Collage
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