Bryan Betancourt
1908 Ebbets Dr Odessa,TX
Summary
Dynamic culinary professional with extensive experience at Little Caesars Pizza, excelling in food preparation and customer service. Proven ability to enhance guest satisfaction through effective communication and quality assurance. Skilled in multitasking and organization, consistently delivering exceptional dining experiences in fast-paced environments. Passionate about creating delicious dishes and fostering positive customer interactions.
Overview
3
3
years of professional experience
Work History
server barback
odessa marriot hotel & confrence center
Odessa, Texas
01.2024 - 11.2024
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Busser
Cancun Bar & Grill
Midland, Texas
06.2023 - 12.2023
- Engaged with customers to enhance their dining experience and satisfaction.
- Maintained a friendly attitude towards customers at all times.
- Wiped down and cleaned chairs, booths, and highchairs.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Greeted customers and answered questions about menu items.
Line Cook
Jack in the Box
Odessa, Texas
02.2022 - 09.2023
- Prepared ingredients and managed food stations for efficient meal service.
- Responded quickly to any customer complaints or concerns about their dining experience.
- Received and stored food and supplies.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked temperature of freezers and refrigerators to maintain proper storage of cold items.
Cook/Cashier
Little Caesars Pizza
Odessa, Texas
04.2022 - 05.2023
- Maintained cleanliness and organization of kitchen and work areas.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Helped customers find specific products, answered questions, and offered product advice.
- Assisted customers, answered questions, and resolved complaints.
- Created from-scratch pizza dough daily in large quantities following authentic Italian recipe.
Education
High School Diploma -
Riverside High School
El Paso, TX05-2018
Skills
- Food preparation
- Customer service and engagement
- Quality assurance
- Multitasking and organization
- Effective communication
- Time management
- Adaptability in fast-paced environments
Languages
Spanish
Professional
Timeline
server barback
odessa marriot hotel & confrence center
01.2024 - 11.2024
Busser
Cancun Bar & Grill
06.2023 - 12.2023
Cook/Cashier
Little Caesars Pizza
04.2022 - 05.2023
Line Cook
Jack in the Box
02.2022 - 09.2023
High School Diploma -
Riverside High School