Yeludis Mendez
The Bronx,NY
Summary
Dynamic retail operations and life insurance sales professional with extensive experience at Primerica. Demonstrated expertise in client relationship management and business strategy development, consistently achieving sales targets and driving financial growth. Proven ability in staff development and utilizing effective selling techniques to exceed goals. Aspires to leverage skills for further advancement in a challenging role.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
Primerica
Bronx, NY
02.2024 - Current
- Conducted thorough needs analysis to recommend appropriate life insurance products.
- Negotiated terms of policy with clients to ensure maximum benefit for both parties.
- Achieved sales targets through effective client presentations and follow-up.
- Prepared quotes for prospective customers based on their individual needs.
- Implemented marketing strategies to attract new clients and retain existing ones.
Operations Manager
American Eagle Outfiters
Yonkers, NY
01.2017 - 08.2024
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Managed scheduling, training and inventory control.
- Measured and reviewed performance via KPIs and metrics.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
Assistant Store Manager
Aeropostale
Yonkers, NY
02.2010 - 01.2017
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Developed a loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Introduced new products or services, increased marketing activities, and improved customer service to drive sales.
Education
Bachelor of Arts - Business Management
Universidad Autonoma De Santo Domingo
Dominican Republic12-2004
Skills
- Strong interpersonal skills
- Client relationship management
- Business strategy development
- Retail operations management
- Financial forecasting
- Staff development
- Employee scheduling
- Effective Selling Techniques
Languages
Spanish
Professional
Certification
* Life insurance
* Real estate
* Mortgage Loan Originator (in process)
Timeline
Life Insurance Agent
Primerica
02.2024 - Current
Operations Manager
American Eagle Outfiters
01.2017 - 08.2024
Assistant Store Manager
Aeropostale
02.2010 - 01.2017
Bachelor of Arts - Business Management
Universidad Autonoma De Santo Domingo
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