Diligent worker with solid background in healthcare and educational support. Proven ability to assist staff and enhance patient care. Demonstrated strong organizational skills and effective communication in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Health Care Associate
Auberge
09.2023 - Current
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
Observed patient skin conditions and reported findings to registered nurse.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Teacher Assistant
Goddard School
04.2023 - Current
Adhered to classroom protocols to keep areas clean, neat, and organized.
Facilitated activities in small groups to reinforce concepts taught by class teacher.
Supported student learning objectives through personalized and small group assistance.
Facilitated smooth transitions between activities by providing clear instructions and maintaining routines.
Completed daily reports on attendance and disciplinary performance.
Health Care Associate
Rolling Rivers
06.2017 - 06.2023
Cultivated strong relationships with patients and families, fostering an environment of trust and open communication that facilitated better healthcare experiences.
Assisted nursing staff in maintaining a clean and safe environment for optimal patient recovery.
Arranged bedding and cushions to enhance patient comfort in bed and chairs.
Supported nursing staff with care of incontinent patients and promotion of continence care.
Increased patient safety by promptly addressing concerns and reporting incidents or potential hazards to supervisory staff.
Ensured reliable communication between patients and healthcare providers by serving as an empathetic listener and effective advocate when necessary.
Responded swiftly to emergency situations, providing prompt assistance while following established protocols until professional help arrived onsite.
Facilitated smooth patient transfers by coordinating with interdisciplinary teams and families for seamless transitions.
Provided high-quality care to diverse patient populations, addressing unique cultural and language barriers as needed.
Teacher Assistant
Bluebonnet School
07.2022 - 04.2023
Mentored and tutored individual students needing additional help.
Responded to student needs and questions promptly.
Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
Teacher Assistant
Abacus School
03.2022 - 07.2022
Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
Supported classroom maintenance and upkeep, organizing books, and materials.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Teacher Assistant
Primrose School
12.2020 - 02.2022
Facilitated small group discussions to enhance students' critical thinking and problem-solving skills.
Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
Organized and maintained classroom resources, ensuring materials were readily available for lessons.
Coordinated with parents and teachers to discuss student progress and address concerns.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Worked well in a team setting, providing support and guidance.
Floater
Creme De La Creme Center
09.2020 - 11.2020
Responded to student needs and questions promptly.
Mentored and tutored individual students needing additional help.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Health Care Associate
Marvilla at Domain
03.2020 - 06.2020
Expedited time-sensitive medical procedures through precise coordination with healthcare team members and effective prioritization skills.
Provided high-quality care to diverse patient populations, addressing unique cultural and language barriers as needed.
Disinfected tools, equipment and surfaces between patients.
Answered patient inquiries and provided information about healthcare services.
Customer Service Representative
Burnett Staffing
09.2019 - 11.2019
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Collaborated with team members to develop best practices for consistent customer service delivery.
Maintained detailed records of customer interactions and transactions, ensuring accurate documentation and follow-up.