Yen-Yu (Olivia) Chang
New York,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Proactive and meticulous program manager with over 10 years of experience in diverse industries. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
14
14
years of professional experience
2
2
Certifications
Work History
Design Program Manager
VERSUNI Philips Home Appliances
6 2023 - 8 2024
- Directed a robust analysis of historical spending patterns and identified cost-saving measures in the $15 million budget
- Orchestrated the strategic planning for the Experience Design Language System program, ensuring comprehensive execution
- Implemented standardized templates to streamline operation workflow, swiftly addressing emerging issues
- Collaborated closely with the Design leads and PMs on cross-business strategic initiatives to optimize resource utilization and drive superior outcomes
Senior Design Project Manager
Philips
03.2022 - 03.2023
- Led a successful Agile transition, hosting sprint ceremonies as Scrum Master, guiding multidisciplinary teams (Product design, usability design, UX design) in self-organization with an Agile mindset
- Partnered with product owners, utilizing data analytics for goal definition
- Aligned teams through visualizing data, ensuring strategic decision-making
- Led projects covering new NPI development, software integration, and FDA usability testing
- Monitored program KPIs to ensure a 90% achievement rate, driving consistent progress toward key objectives
- Worked closely with suppliers to optimize procurement processes, negotiate contracts, and reduce costs
Design Project Manager
Philips
06.2020 - 03.2022
- Facilitate business transformation through agile operations, assisting the team in adopting processes, and methods, and overcoming impediments
- Led strategic planning by developing comprehensive program overviews, aligning roadmaps, and prioritizing backlogs to ensure optimal project execution
- Collaborated with business and cross-functional teams in countries USA, China, India, Netherlands, coordinating internal and external parties for project completion
- Managed projects involving new product launches (NPI), mobile application localization, and software integration
Design Project Manager
Philips
06.2014 - 03.2022
- Implemented standardized project management processes globally, collaborating with the Global PMO
- Orchestrated a global program, strategically planning design initiatives with a budget of 3.2 M EUR
Senior Project Manager
VERSO Design
06.2011 - 09.2013
- Key Accounts: Diageo (Johnnie Walker, Windsor, Baileys, Shui Jing Fang, SJF Forest Green), Diageo GTME, MHD, Muse 3, VINOLIA, Della Mela, GRG-MEUKOW
- Business development - build productive relationships with clients, owing to the quality and profitability of each project assigned
- Creative development - provides branding plans, and market strategy and develops product activities with design team to perfect client's BTL and retail programs
- Project management - project plans for design proposals, implementation plans, budgets, and schedules
- Project execution - oversee multiple projects and ensure the completion of projects within budget, on schedule and meeting client's goals
Account Manager/Global Market
AirMedia Group Inc.
06.2009 - 06.2011
- Key Accounts: Diageo, Estee Lauder, Clinique, L'Oreal, Lancôme, LUXGEN, Taiwan Tourism Bureau
- Business and Sales Development: Spearheaded initiatives to expand market share, identify new revenue streams, and nurture key client relationships
- Strategic media and brand plan developments and supply media market analysis and studies
- Evaluate budget recommendations and project performance
Education
Master of Business Administration -
Illinois Institute of Technology
Bachelor of Arts Fine Arts - undefined
Chinese Culture University
Post Graduate Diploma Integrated Marketing Communication - undefined
The University of Hong Kong SPACE
Skills
Process Optimization
Certification
Project Management Professional
Timeline
Senior Design Project Manager
Philips
03.2022 - 03.2023
Design Project Manager
Philips
06.2020 - 03.2022
Design Project Manager
Philips
06.2014 - 03.2022
Senior Project Manager
VERSO Design
06.2011 - 09.2013
Account Manager/Global Market
AirMedia Group Inc.
06.2009 - 06.2011
Design Program Manager
VERSUNI Philips Home Appliances
6 2023 - 8 2024
Master of Business Administration -
Illinois Institute of Technology
Bachelor of Arts Fine Arts - undefined
Chinese Culture University
Post Graduate Diploma Integrated Marketing Communication - undefined
The University of Hong Kong SPACE
Project Management Professional
Certified Practitioner Certification
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