Summary
Overview
Work History
Education
Skills
Languages
Awards
Affiliations
Certification
Languages
References
Timeline
Generic
YENG LY

YENG LY

Fresno,CA

Summary

Manage and maintain organizational network systems to keep data secure and performance high. Keep infrastructure updated and scalable for changing demands. Support users with expert advice and training. Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details.

Overview

29
29
years of professional experience
1
1
Certification

Work History

IT Network Manager

Forklift Specialties Inc
Fresno, Ca
11.2011 - Current
  • Analyzed data usage trends to better predict future capacity needs
  • Monitored network security measures and responded to threats as needed
  • Identified areas for process improvements and cost savings related to network operations
  • Oversaw installation, configuration, and maintenance of routers, switches, and other networking equipment
  • Conducted regular network performance audits and provided recommendations for improvement
  • Assisted with budgetary planning related to network infrastructure investments or upgrades
  • Assessed network performance to identify system bottlenecks and improve workloads
  • Planned network upgrades and maintenance tasks during late night and weekend hours to avoid downtime
  • Participated in disaster recovery planning efforts related to organization's IT infrastructure
  • Provided technical support to end-users experiencing connectivity or other network-related issues
  • Managed and maintained network infrastructure for optimal performance.
  • Upgraded computers with new hardware components like processors, RAMs.
  • Conducted regular maintenance checks to diagnose any potential issues before they arise.
  • Troubleshot complex technical problems related to hardware components, operating systems and applications.
  • Diagnosed issues with existing computer systems and identified solutions to resolve them.

Network Consultant

Hogg Drilling
Bakersfield
10.2011 - Current
  • Analyzed and diagnosed complex network problems.
  • Coordinated with vendors regarding installation timelines and project management tasks.
  • Monitored system performance to ensure optimal operation of the network infrastructure.
  • Implemented virtual private networks for secure remote access solutions.
  • Conducted research on emerging products, services, protocols, and standards in support of network procurement and development efforts.
  • Performed regular maintenance activities such as patching systems or updating firmware versions.
  • Provided technical support to clients with network-related issues.
  • Configured, installed, and maintained routers, switches, firewalls, and other networking equipment.
  • Developed and implemented security policies for networks.
  • Received and prioritized support requests to maximize resource utilization.
  • Maintained positive working relationship with fellow staff and management.
  • Imaged OS and software deployments throughout system and addressed implementation concerns.

Network Consultant

DXY Network Solutions
Fresno
10.2011 - 10.2022
  • Analyzed and diagnosed complex network problems.
  • Coordinated with vendors regarding installation timelines and project management tasks.
  • Monitored system performance to ensure optimal operation of the network infrastructure.
  • Implemented virtual private networks for secure remote access solutions.
  • Conducted research on emerging products, services, protocols, and standards in support of network procurement and development efforts.
  • Performed regular maintenance activities such as patching systems or updating firmware versions.
  • Provided technical support to clients with network-related issues.
  • Configured, installed, and maintained routers, switches, firewalls, and other networking equipment.
  • Developed and implemented security policies for networks.
  • Participated in disaster recovery planning exercises to ensure business continuity.
  • Monitored network performance and identified potential areas of improvement.
  • Created detailed network diagrams using appropriate software tools.
  • Troubleshot network connectivity issues between different locations.
  • Resolved hardware and software compatibility issues related to the network environment.
  • Provided guidance on selecting appropriate hardware components for specific business needs.
  • Worked with outside vendors and teams to develop voice and data wiring infrastructure.

Factory Production Worker

Nisshinbo
Fresno
01.2000 - 02.2022
  • Adhered strictly to established safety protocols when operating equipment.
  • Collaborated with team members to meet tight deadlines while maintaining high-quality standards.
  • Inspected finished products for defects or flaws.
  • Followed written instructions regarding product assembly processes.
  • Communicated effectively with supervisors regarding job progress and safety issues.
  • Examined final products for conformance with quality and design standards.
  • Observed and monitored utilization of equipment.

IT Manager

CMI Technology - Computer Mania Inc.
Fresno, Ca
04.2000 - 10.2011
  • Oversaw technology and application selection, systems development and resource acquisition
  • Scheduled and supervised day-to-day troubleshooting, installations and user access issues
  • Trained employees on technology usage, improving overall productivity
  • Managed IT department operations and ensured high-quality service delivery
  • Ensured data security by implementing appropriate security measures
  • Provided technical support and guidance to team members as needed
  • Led selection and integration of new technology solutions into existing infrastructure
  • Led, configured and deployed operating systems, network and firewall appliances, security and applications
  • Evaluated emerging technologies for potential benefits to company processes.

Cook Shift Leader

McDonald's
Fresno
01.1995 - 01.1998
  • Performed regular inventory checks to ensure adequate stock levels were maintained.
  • Organized the work area for efficient functioning during shifts.
  • Provided direction to kitchen staff regarding food preparation, cooking times, portion sizes, and presentation of dishes.
  • Enforced sanitation policies and procedures throughout the kitchen area.
  • Trained new cooks on proper food handling techniques.
  • Managed cashiering duties such as counting money at the end of shift.
  • Ensured kitchen staff followed health and safety regulations.

Education

General Education -

Fresno City College
06.1995

GED -

Duncan Polytechnical High School
06.1995

Skills

  • Performance Monitoring
  • Network Troubleshooting
  • Load Balancing Techniques
  • Network Automation
  • Network Security Management
  • Disaster Recovery Planning
  • Network Architecture Design
  • Virtualization Technologies
  • VoIP Systems Knowledge
  • Quality of Service
  • Remote Access Solutions
  • Wireless Networking
  • Incident Response Planning
  • Wide Area Network
  • Firewall Configuration
  • Server administration
  • Software Upgrades
  • Mobile Device Management
  • Patch management
  • Configuration management
  • Problem Resolution
  • Customer support
  • LAN and WAN administration
  • Project management
  • Network testing
  • Network performance monitoring

Languages

  • Hmong, Intermediate
  • English, Advanced

Awards

  • MSP
  • A+
  • Network +

Affiliations

  • Fishing
  • Computer Repair and Networking
  • Camping
  • Hiking

Certification

  • Microsoft certified professional
  • Comptia a+
  • CompTIA Network

Languages

English
Professional

References

References available upon request.

Timeline

IT Network Manager

Forklift Specialties Inc
11.2011 - Current

Network Consultant

Hogg Drilling
10.2011 - Current

Network Consultant

DXY Network Solutions
10.2011 - 10.2022

IT Manager

CMI Technology - Computer Mania Inc.
04.2000 - 10.2011

Factory Production Worker

Nisshinbo
01.2000 - 02.2022

Cook Shift Leader

McDonald's
01.1995 - 01.1998

General Education -

Fresno City College

GED -

Duncan Polytechnical High School
YENG LY