Yeng Chai Chia Lee
Rothschild,WI
Summary
Dynamic and results-driven professional with a proven track record at Oldcastle BuildingEnvelope, excelling in accurate data entry and fostering customer satisfaction. A self-motivated problem solver, I effectively collaborated with teams to meet project deadlines while enhancing employee engagement through creative initiatives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Data Entry Clerk
Oldcastle BuildingEnvelope
Weston, WI
10.2021 - Current
- Collaborated with production teams to consistently meet tight project deadlines.
- Assisted in estimating project costs for customers
- Addressed customer inquiries, fostering positive relations and high satisfaction levels.
- Asist in creation of extracurricular activities to boost employee engagement and appreciation.
- Detected data entry errors and corrected mistakes, ensuring near-perfect accuracy in datasets.
- Transferred written information into databases for maintaining accurate records.
Bartender/Event Coordinator
Christine's Bar
Wausau, WI
10.2021 - Current
- Ensured a pleasant drinking experience for customers through attentive service.
- Adhered to alcohol and food handling protocols, maintaining sanitation and safety standards.
- Coordinated weekly bar inventory and submitted orders to supervisor.
- Assisted with delivery receipt and proper beverage item rotation.
- Mentored new employees in task completion and operational procedures.
- Coordinated monthly events to enhance customer engagement and satisfaction.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Line Worker
Marathon Cheese Corporation
Marathon City, WI
03.2019 - 10.2021
- Ensured quality products through thorough inspections of seals, code dates, and cheese quality.
- Maintained precise skid packaging to support efficient operations.
- Sanitized work area and equipment following daily and weekly protocols.
- Assisted in critical problem-solving to minimize disruptions.
- Mentored new employees to enhance skills and integrate into team effectively.
Education
Diploma -
D.C.Everest Senior High
Weston, WI01.2016
Some College (No Degree) - Accounting
North Central Technical College
Wausau, WISkills
- 10 keys
- General ledger accounting
- Microsoft Office
- Proficient planner and time management
- Self-motivated and critical thinker
- Efficient problem solver and takes initiative
- Accurate data entry
- Adaptable and results-driven
- Quick learner
- QuickBooks
- Basic accounting
- Analytical and detail-oriented
- Teamwork and leadership
- Bookkeeping
Certification
- Small Business Bookkeeping, 12/01/21, Northcentral Technical College
- Quickbooks, 12/01/21, Northcentral Technical College
- Driver's License
Additional Information - Authorized To Work
Authorized to work in the US for any employer
Timeline
Customer Service Representative/Data Entry Clerk
Oldcastle BuildingEnvelope
10.2021 - Current
Bartender/Event Coordinator
Christine's Bar
10.2021 - Current
Line Worker
Marathon Cheese Corporation
03.2019 - 10.2021
Diploma -
D.C.Everest Senior High
Some College (No Degree) - Accounting
North Central Technical College