Yeniser L Vazquez
Tampa
Summary
Retail Assistant Manager with 4+ years of experience in the field. Dedicated professional with proven performance in management, Leadership, and communication. Experienced with training, mentoring, coaching, and developing staff. Strong budgeting, sales forecasting, and merchandising background, an exceptional sense of customer service and knowledge of cash/inventory management. Broad skills in educating personnel to achieve exceptional levels of customer service and building teams.
Overview
7
7
years of professional experience
Work History
Merchandising Manager
Ulta
03.2024 - 01.2025
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance.
- I established truck scheduling and execution.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Facilitated smooth collaboration between departments through clear communication channels.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Trained and supervised merchandising team members in best practices, improving overall performance.
- Increased sales by developing and implementing successful merchandising strategies.
Assistant Manager
Circle K
02.2023 - 08.2023
- Maintained accurate logs and balance sheets for fuel, oil and sales
- Optimized inventory for maximum revenue generation
- Coordinated employee schedules to provide adequate staff coverage
- Trained employees to provide excellent customer service
- Reviewed inventory records to determine when to order supplies and gas station necessities
- Operated POS systems to process sales transactions, check inventory, or execute price adjustments
- Verified ages for customers purchasing tobacco products, lottery tickets and alcoholic beverages
- Stocked shelves with new merchandise and rearranged items to keep displays looking fresh
- Wiped down counters and swept floors to maintain clean, organized store
Assistant Store Manager
Hot topic
09.2020 - 02.2023
- Direct sales floor activities, ensuring excellence in customer service and resolving store level problems
- Establish sales goals, manage budgets, devise sales forecasts, and consistently maximize sales and profits
- Oversee personnel management, training, mentoring/coaching, and evaluating
- Manage merchandise selection, window displays, and stocking
- Manage staff schedule
Sale associate
Hot topic
05.2019 - 09.2020
- Handle register during high pressure
- Greet customers and resolve customer inquiries
- Conduct all transactions involving gift card, refunds, and store credit
- Answer the phone calls and offer assistance accordingly
- Upsale merchandise
- Offer rewards program
Cashier
Carver, boston market, food handler
04.2018 - 02.2019
- Customer service
- Carver
- Food processing
Education
High school -
Freedon High school
01.2019
Skills
- Team Building
- Merchandising
- Management
- Training and coaching
- Price Adjustments
- Retail Sales
- Cashiering
- Loss prevention
- Scheduling
- Customer service
- Food service
- ID verification
- Lottery
- Operations management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Merchandising Manager
Ulta
03.2024 - 01.2025
Assistant Manager
Circle K
02.2023 - 08.2023
Assistant Store Manager
Hot topic
09.2020 - 02.2023
Sale associate
Hot topic
05.2019 - 09.2020
Cashier
Carver, boston market, food handler
04.2018 - 02.2019
High school -
Freedon High school
Similar Profiles
Nicole Massenburg-FordNicole Massenburg-Ford
Experience Manager at UltaExperience Manager at Ulta
Destiny MaeDestiny Mae
Merchandise Associate at UltaMerchandise Associate at Ulta
Speraldina Rosenatha PaulSperaldina Rosenatha Paul
Picker Packer at UltaPicker Packer at Ulta