Summary
Overview
Work History
Education
Skills
Personal Information
References
Certification
Languages
Timeline
Waitress

YENISLETTY ENRIQUEZ

Miami,FL

Summary

Extremely adept and attentive individual with professional experience in the restaurant and hospitality field. Currently studies at Miami Dade College with a desire to obtain a degree in medicine. Possesses a great passion for helping people through service, care, and meaningful customer experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Waitress

Killian Cafe & Grill
12.2024 - Current

Skills and Abilities

• Skilled in crafting a variety of coffee beverages and creating decorative latte art.

• Skilled in balancing dine-in service with take-out and delivery orders.

• Knowledgeable in basic food preparation, plating, and beverage presentation.

• Detail-oriented in maintaining cleanliness and organization in all service areas.

• Reliable under pressure with a focus on efficiency and customer care.

• Familiar with handling breakfast and brunch rushes effectively.

• Positive and proactive attitude that contributes to a smooth daily operation.

Duties and Responsibilities

• Assisted in preparing and serving breakfast and lunch dishes.

• Prepared and served coffee and specialty beverages with decorative presentation.

• Managed customer orders both in person and over the phone.

• Monitored inventory levels for condiments, beverages, and supplies.

• Ensured all service stations remained clean and well-stocked throughout the shift.

• Provided fast, friendly service to regular customers and new guests alike.

• Worked collaboratively with the kitchen and front-of-house team to maintain efficiency.

• Helped close and reset the restaurant for the next day’s service.

Waitress

Cheescake Factory
12.2023 - 11.2024
  • Greeted and seated customers courteously.
  • Took food and beverage orders accurately and efficiently.
  • Served meals and drinks promptly while ensuring customer satisfaction.
  • Cleared and reset tables between services.
  • Processed cash and credit card payments.
  • Refilled utensils, napkins, and condiments as needed.
  • Coordinated with kitchen staff to ensure timely order delivery.
  • Maintained restaurant cleanliness and followed safety standards.
  • Assisted with opening and closing duties as required.

Waitress

Versailles Restaurant Cuban Cuisine
03.2021 - 2023
  • Excellent customer service and friendly attitude.
  • Ability to work in a fast-paced and dynamic environment.
  • Skilled in taking orders accurately and efficiently.
  • Knowledgeable about the menu and able to make recommendations.
  • Strong memory and attention to detail.
  • Effective communication with kitchen staff and team members.
  • Highly organized with strong time management skills.
  • Experienced in handling payments and operating POS systems.
  • Bilingual (English and Spanish).
  • Professional appearance and consistent work ethic.

Education

Associate of Science - Surgical Assistant Currently Studying

Miami Dade College
Miami, FL

Graduate - Phlebotomist

Florida National University
4206 W 12th Ave, Hialeah, FL 33012
06.2024

GED -

Escuela Nacional De Arte
Havana
01.2020

Skills

  • Leadership
  • Bilingual (English and Spanish) — able to communicate effectively with diverse clientele
  • CPR & First Aid Education
  • Precise Time Management
  • Responsible
  • Trained in Phlebotomy and currently studying Surgical Assistant, demonstrating precision hygiene, and discipline
  • Creative and dedicated, with a background in classical music (violoncello and piano) enhancing focus and coordination

Personal Information

References

  • Michel Gonzalez, Office Manager, BOF, Baptist Hospital 305-834-9105
  • Juan Puit, Founder & CEO of Imagin Diagnostic Center, (305) 785-4839
  • Evelio Campos, Supervisor, Blood Bank Transfusion, 305-684-6433
  • GM Jesús Cheescake Factory (305) 303-9233
  • GM Versailles Restaurant Conrrado Zelaya (305) 878-5655

Certification

Phlebotomist Technician

Languages

Español
Native or Bilingual
English
Full Professional

Timeline

Waitress

Killian Cafe & Grill
12.2024 - Current

Waitress

Cheescake Factory
12.2023 - 11.2024

Waitress

Versailles Restaurant Cuban Cuisine
03.2021 - 2023

Associate of Science - Surgical Assistant Currently Studying

Miami Dade College

Graduate - Phlebotomist

Florida National University

GED -

Escuela Nacional De Arte