Yenith Vivas Urrea
Summary
Results-driven and empathetic operations professional with over five years of experience in aviation, transportation, and logistics. Proven track record of leading high-performing teams, ensuring safety compliance, and optimizing day-to-day operations. Recognized for clear communication, consistent leadership, and a hands-on approach that fosters accountability and teamwork. Seeking to bring my leadership skills and operational expertise to a supervisor role with ABM, where I can support team success and uphold the highest service standards.
Overview
5
5
years of professional experience
Work History
Trainer (formerly Ultra Lead)
ABM Industries
Charlotte, NC
06.2025 - Current
- Promoted for exceptional leadership and dedication to team success.
- Certified in advanced training techniques and safety standards at American Airlines HQ.
- Led onboarding for new cabin cleaners and leads, instructing on Ultra Clean protocols.
- Developed effective training materials that enhanced team readiness and confidence.
- Contributed to station achieving highest audit score in region through quality compliance.
- Mentored team members to cultivate a positive, high-performing culture.
Ultra Lead
Jetstream Ground Services
Charlotte, NC
11.2023 - 04.2024
- Directed a team of 6 in providing thorough aircraft cabin cleaning aligned with AA standards.
- Worked closely with maintenance personnel and operations teams to guarantee on-time aircraft availability.
- Streamlined communication and task delegation with the team, resulting in improved shift operations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operations Manager
Transteel Express Corp
Rockwell, NC
10.2022 - 11.2023
- Managed operations and dispatched OTR drivers under time-sensitive conditions.
- Handled billing, vehicle maintenance, and dispute resolution with a customer-first approach.
- Utilized Excel and KeepTruckin for tracking finances and performance metrics.
- Processed payroll every Friday using QuickBooks to ensure timely employee compensation.
- Executed collection calls to secure on-time payments for loads delivered.
Safety Compliance Manager
TMX Intermodal
Linden, NJ
10.2020 - 11.2022
- Ensured compliance with DOT/CDL standards across multiple states.
- Managed onboarding processes, including drug testing and permit registrations.
- Cultivated trust with drivers while enforcing accountability and safety protocols.
- Conducted MVR checks to facilitate driver eligibility and safety.
Education
Elizabeth High School
Elizabeth, NJSkills
- Employee training and onboarding
- Advanced training methodologies
- Quality assurance compliance
- Safety regulations
- Team development
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Trainer (formerly Ultra Lead)
ABM Industries
06.2025 - Current
Ultra Lead
Jetstream Ground Services
11.2023 - 04.2024
Operations Manager
Transteel Express Corp
10.2022 - 11.2023
Safety Compliance Manager
TMX Intermodal
10.2020 - 11.2022
Elizabeth High School
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