Yennie Elrod
San Jose,CA
Summary
Dynamic and dedicated waitress with a proven track record at El Girasol Sportbar, excelling in customer service and strong multitasking. Recognized for enhancing guest satisfaction through attentive service and effective team collaboration, while maintaining a clean and efficient dining environment. Adaptable and skilled in menu memorization, ensuring prompt and accurate order delivery.
Overview
2
2
years of professional experience
Work History
Waitress
El Girasol Sportbar
03.2023 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
Education
None - English Language
Santa Clara Adult Education
Santa Clara, CASkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Attention to detail
- Safe food handling
- Hospitality service expertise
- Order taking
- Menu recommendations
- Service prioritization
- Food running
- Table setting
- Active listening
- Time management
- Menu memorization
- Supply restocking
- Table bussing
Timeline
Waitress
El Girasol Sportbar
03.2023 - 11.2024
None - English Language
Santa Clara Adult Education
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