Yennifer La Madrid Nieto

• Handled high-pressure situations calmly, maintaining professionalism in a fast-paced environment.
• Contributed to team efficiency by assisting in food delivery during peak hours.
• Demonstrated adaptability by supporting various roles including hosting, bussing tables, and food running during peak periods.
• Assisted in maintaining a well-stocked service station, reducing downtime for servers.
• Increased table turnover rate with efficient clearing and resetting of dining spaces.
• Ensured compliance with health codes through diligent cleaning practices and proper food handling techniques.

• Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
• Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
• Greeted customers and provided outstanding customer service.
• Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
• Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
• Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.

• Reset and cleaned tables quickly to prepare for new customers.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Reduced wait times for tables by quickly clearing and resetting them after guests departed.

• Maintained a clean and organized workspace for optimal productivity and safety.
• Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Contributed to a positive team environment through effective communication and collaboration with colleagues.
• Controlled line and crowd with quick, efficient service.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Ensured timely and accurate delivery of food.

Verified food order accuracy before delivering to table.

Delivered meals to tables efficiently.

Checked for allergies before placing food orders.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.