Yennifer Martin Felipe

Assist with classroom management. Provide assistance in a computer laboratory. Translator. Provide backup support for teachers. File reports and grade tests. Help leading classrooms. Offered accommodations for students with special needs and with language barriers to tech lessons. Design activities for students to meet parish's goals.

Maintain excellent records of parents and family engagement activities. Communication to parents. Develop and submission of reports. Survey and annual program evaluations.

Ensuring cash drawers balance. Verify identity of costumers by requesting cash advance, exchanging cash for casino tokens and vice versa, handling wire transfers, spotting problematic transaction.

Provided one-on-one mentoring. Coached employees on best practices, providing constructive feedback to support their professional growth. Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement. Organization of files and certifications adjusted to the FAA. Generating reports for the training manager.

Managed day-to-day business operations. Developed and maintained strong relationships with clients, resulting in repeat business and referrals. Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members. Billing, bank reconciliation, registration and monitoring of accounts payable and receivable. Logistics, staff recruitment, payroll payments.

Answered and routing calls, delivering messages to staff and greeting visitors. Receipt, review and verification of documents, issuance of certificates. Support the registration of taxpayers. Handled internal correspondence. Maintained confidentiality of sensitive information. Delivered excellent customer service, answering client inquiries. Ensured accurate record-keeping with diligent data entry and database management.

Answered multi-line phone system, routing calls to the Canary Employment Service. Entered data, generated reports, and produced tracking documents. Coordination of work shifts, updating and training in compliance with the manuals.