Yenny Daana Molina Cortes
Gastonia,NC
Summary
Detail-oriented Clerk equipped with administrative, organizational and customer service skills. Enhances operations with accurate recordkeeping and timely resolutions for diverse problems. Great at managing time in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Inbound Stower
Amazon
Charlotte, NC
2024.03 - 2025.02
- I would get this yellow bins with full of items. I had to put them in the pods.
- Organization skills
- Reading every detail of the screen to make sure we were putting the right amount in each pod.
- Fast pace
Driver
Uber
Charlotte, NC
2023.04 - 2024.03
- I had a lot of communication skills.
- Always having a good attitude and always have my car very clean.
- I just had to take my passenger to their destination.
- Always be calm in any type of situation.
Picker
Amazon
Charlotte, Nc
2022.09 - 2023.03
- Fast pace
- We would get different pods. In each pod there were items we had to take out and put it on the correct bin.
- I learn to use a lot of different technology.
- I had to keep up my rate of my pace of work.
Online Personal Shopper/packer
Sam’s Club
Gastonia, NC
2022.04 - 2022.09
- People would do online orders. I had to pick up the items. Get them ready before pick up time.
- When the customer came I or somebody else had to load the order to their car.
- We had to solve any customer service problem.
- My boss put me in a new position packing online orders.
- We had to pick the items through the store and pack them put their shipping labels.
Packer
Amazon
Charlotte, NC
2020.06 - 2020.12
- I would pack the correct items and put safety labels if they had some type of battery.
Warehouse Worker
BIC corporation
Charlotte, NC
2019.05 - 2020.06
- There were different teams. Each team had to do an order. We would run this big machine. There were different positions during this process. I learn all of them (placing the material on this running plates, packing, taping boxes and sealing the main box.)
- I was promoted to be a team lead.
- As a team lead I had to lead 16 or 20 people.
- I had to place everyone in their position.
- I had to learn paper work and make sure we had enough material to finish the order.
- I had to make sure the product was coming out perfect condition.
Delivery/ Dishwasher
Brooklyn pizzeria
Harrisburg, NC
2017.07 - 2019.05
- I was hired to do the deliveries for this restaurant. When there were no orders I was washing the dishes.
- They started to show me how to make the food.
- I was taking orders through the phone or in person.
Translator and Interpreter
Don José
Charlotte, NC
2016.11 - 2017.07
- I was hired to help Spanish speakers to translate for them at their appointments.
- I would help them with paper work and to make their new appointments.
Cashier
Botánica
Charlotte
2016.11 - 2017.07
- I was hire to do customer service and cashier.
- After a while my boss start to show me how to do the inventory.
- I was opening and closing the store.
Cashier
Taco Bell
Charlotte, NC
2015.09 - 2016.11
- I was hire to be front and drive thru cashier.
- My manager promoted me to be a trainer for the new people.
- My manager promoted me after a while to be one of the managers.
- As a manager I had to learn all the positions cooker, cashier, getting the food ready, due dates, inventory, closing and opening the store, managing the money and customer service.
Education
North Mecklenburg High School
Huntersville, NC2016-06
Skills
- Leadership qualities
- Cross-training
- Maintaining records
- Package handling
- Packaging and labeling
- Emergency protocols
- Following instructions
- Documentation and reporting
- Coaching and mentoring
- Customer service
- Clear communication
Timeline
Inbound Stower
Amazon
2024.03 - 2025.02
Driver
Uber
2023.04 - 2024.03
Picker
Amazon
2022.09 - 2023.03
Online Personal Shopper/packer
Sam’s Club
2022.04 - 2022.09
Packer
Amazon
2020.06 - 2020.12
Warehouse Worker
BIC corporation
2019.05 - 2020.06
Delivery/ Dishwasher
Brooklyn pizzeria
2017.07 - 2019.05
Translator and Interpreter
Don José
2016.11 - 2017.07
Cashier
Botánica
2016.11 - 2017.07
Cashier
Taco Bell
2015.09 - 2016.11
North Mecklenburg High School