Yennyfer Mendoza
Richmond Hill
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
16
16
years of professional experience
Work History
Server Assistant
Compass Group USA
02.2024 - Current
- Greeted customers warmly to provide exceptional customer service.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
- Contributed to a positive team environment by working cooperatively with fellow server assistants and other restaurant staff members.
- Assisted with dining room set up prior to and after service period.
- Received consistent positive feedback from both customers and management for exceptional attention to detail and commitment to excellent service.
Administrative
HARMONY MEDICAL SPA
06.2020 - Current
- Electronic invoicing, account management, and vendor relations
Network Management Analyst
REDLINKS S.A.
04.2017 - 01.2020
- Monitoring, technical support, and management of ATMs (Wincor, NCR, and Diebold) in the network
- Handling Base 24 (AS400 - IBM), ATM production, debit and credit card operations
- Vendor coordination and compliance analysis
Back Office
DAFITI - BFOOTS S.R.L.
10.2013 - 01.2017
- Resolution of issues and complaints in the billing, purchase, and refund process
- Customer support through online chat and email
Administrative
CETELEM S.A.
03.2012 - 07.2013
- Debt reports for clients
- Negotiation and management of required documentation for clients
Collections Operator
V/NGLOBAL BPO
02.2009 - 06.2011
- Early delinquency (outbound) for Banco Santa and Río
- Cash recovery from delinquent accounts
- Worked under achievement objectives
Education
HIGH SCHOOL GRADUATE -
MARIA AUXILIADORA COLLEGE
BACHELOR'S - INTERNATIONAL COMMERCE
UNIVERSITY OF LAMATANZAB
01.2019
TECHNICAL DEGREE - CUSTOMS AND FOREIGN TRADE
IPCC
01.2015
Skills
- Customer service
- Hospitality service expertise
- Flexible schedule
- Teamwork and collaboration
- Memory retention
- Attention to detail
- Positive and friendly attitude
- Willing to learn
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Server Assistant
Compass Group USA
02.2024 - Current
Administrative
HARMONY MEDICAL SPA
06.2020 - Current
Network Management Analyst
REDLINKS S.A.
04.2017 - 01.2020
Back Office
DAFITI - BFOOTS S.R.L.
10.2013 - 01.2017
Administrative
CETELEM S.A.
03.2012 - 07.2013
Collections Operator
V/NGLOBAL BPO
02.2009 - 06.2011
BACHELOR'S - INTERNATIONAL COMMERCE
UNIVERSITY OF LAMATANZAB
TECHNICAL DEGREE - CUSTOMS AND FOREIGN TRADE
IPCC
HIGH SCHOOL GRADUATE -
MARIA AUXILIADORA COLLEGE
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