YENY VILLATORO
Boyds,MD
Summary
Well-qualified professional with proven success in improving operations and solving problems. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
27
27
years of professional experience
Work History
Realtor
Samson Properties
01.2024 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Expanded client base through effective prospecting techniques and referrals from satisfied customers.
- Created compelling listing presentations that showcased properties'' unique features while highlighting their potential value to prospective buyers.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Presented purchase offers to sellers for consideration.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.
- Advised clients on market conditions and property value for informed decision-making.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed new business and managed new and existing clients.
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
Realtor
Keller Williams Capital Properties
09.2023 - 01.2024
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Compared recently sold area properties to determine competitive market prices.
- Fostered trust among clients by maintaining strict confidentiality regarding personal information during each transaction agreement period.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Presented purchase offers to sellers for consideration.
- Maintained connections with clients to encourage repeat business and referrals.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Communicated with clients to understand property needs and preferences.
- Advised clients on market conditions and property value for informed decision-making.
- Conducted comprehensive market analysis to identify opportunities for investors.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Prepared and presented contracts and other legal documents to clients.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Developed new business and managed new and existing clients.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
Realtor
Long & Foster-Elaine Koch Group
02.2018 - 09.2022
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Assisted clients in navigating complex financial transactions, ensuring a smooth process from start to end.
- Wrote contracts to outline sales and purchases of properties.
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Conducted thorough research on comparable properties to develop strategic pricing recommendations for sellers based on current market trends.
- Increased property sales by effectively marketing listings and utilizing strong negotiation skills.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
- Conducted weekly open houses and provided feedback to sellers on potential buyers.
Accounting Deal Desk Clerk
Darcars Automotive Group
11.2012 - 11.2014
- Demonstrated strong multitasking abilities in handling multiple duties simultaneously without sacrificing quality or attention to detail.
- Billed out new and used car deals
- Assisted in the month-end closing
- Handled lien payoffs
- Assist with accounts receivable/payable and special projects, as necessary
Mortgage Loan Processor
American Mortgage & Investment Services, Inc
11.2011 - 10.2012
- Provided support to loan officer and underwriter teams by ensuring the timely, judicious and accurate processing of mortgages
- Reviewed and verified borrowers' income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal
- Ensured compliance with company policies, underwriting guidelines and lending program requirements.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Managed a high volume of loan applications, consistently meeting or exceeding established processing timeframes for both new loans and refinancing.
- Handled any conditions sent from underwriting departments.
- Prepared file for final clear-to-close by branch management.
Realtor
Century 21 Trademark Realty
12.2003 - 01.2012
- Assisted clients in the sale or purchase of real estate, prepared contracts and addendums.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Streamlined contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.
- Ensured compliance with federal/state laws regulating real estate transactions.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained connections with clients to encourage repeat business and referrals.
Bank Teller and Relationship Banker
BB&T Bank
04.2010 - 11.2011
- Responsible for receiving and distributing money, receiving loan payments, exchanging foreign currency and others
- Looked after accounts payable and receivable
- Responsible for all financial transactions in the bank and maintaining good rapport with clients.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Financial Services Manager
DARCARS Automotive Group
08.2007 - 04.2010
- Responsible for achieving department monthly goals and objectives.
- Managed applications and approval process with clients
- Ensured the expeditious funding of all contracts
- Up sold Financial Services available to consumers
- Checked submitted financial documentation for accuracy and integrity against internal and regulatory standards.
- Worked with accounting staff to efficiently coordinated month-end closing and reporting activities.
- Developed strong relationships with clients, leading to increased referrals and business growth.
- Delivered exceptional customer service, addressing client concerns promptly and effectively resolving issues.
Loan Originator
WEI Mortgage Corporation/ Nations Lending Network
04.2007 - 12.2007
- Generated referrals from real estate agents
- Selling of prime and sub-prime loans
- Created and maintained excellent relationships with clients.
- Conducted thorough borrower assessments to determine appropriate loan products based on individual needs and qualifications.
- Collaborated with internal teams to ensure seamless coordination during the entire loan origination process.
- Negotiated favorable terms and conditions for clients, ensuring the best possible mortgage options.
- Reviewed credit reports and financial statements to accurately assess risk factors before submitting loans for approval.
Loan Originator
American Mortgage & Invst Srvcs, Inc
10.2003 - 04.2007
- Generated referrals from real estate agents
- Selling of prime and sub-prime loans to clients
- Created and maintained excellent relationships with clients.
Financial Services Manager
DARCARS Automotive Group
04.2000 - 02.2003
- Oversee dealership customer loan origination and approval process
- Created and maintained excellent relationships with clients
- Responsible for achieving department monthly goals and objectives.
- Worked with accounting staff to efficiently coordinated month-end closing and reporting activities.
- Developed strong relationships with clients, leading to increased referrals and business growth.
- Up sold financial products
- Prepared all federal, state, and dealer paperwork related to the transaction and submitted to the accounting office in a timely manner.
- Established and maintained strong relations with the lenders
Sales Associate
DARCARS Automotive Group
03.1998 - 03.2000
- Developed and implemented marketing and advertising strategies
- Performed sales work for new car dealership.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Complied with Darcars policies and procedures
- Followed Darcars selling approach
- Worked closely with the finance team
- Completed all necessary paperwork efficiently
Education
High School Diploma -
High Point High School
Beltsville, MD05.1998
Skills
- Excellent communication skills
- Reliable
- Strong lead development skills
- Friendly
- Goal-oriented
- Energetic
- Excellent negotiating tactics
- Fluent in Spanish
- Exceeds sales goals
- Excellent time management
- Negotiations expert
- Sales presentations
- Lead follow up
- Honest and ethical
- Cash handling
- Detail-oriented
- Collections proficiency
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
- Schedule Coordination
- Database Management
- Market Research
- Social Media Marketing
- Property Valuation Expertise
- Closing support
- Multilingual Communication
- Sales Development
- Property tours and inspections
- Loan Processing
- Administrative Support
- Lending
- Works well independently
- Strong organizational skills
- Client-oriented
- Highly Professional
- Contract Preparation
- Active Maryland Real Estate License
- Comparative market analysis
- Excellent teamwork
- Tech-Savvy
- Lead Follow Up
- House showings
- Client Needs Assessment
- Attention to Detail
- Adaptability and Flexibility
- Problem-Solving
Accomplishments
Generated more than $2 Mil in sales revenue , substantially exceeding expectations and average sales for the area.
Careerfocus
A seasoned professional with practical experience in solid understanding of diverse range of business management applications, including sales and marketing, team-building. High-caliber presentation, negotiation and closing skills. Also posses the ability to work in fast-paced environments demanding strong organizational and interpersonal skills. Trustworthy, ethical, and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail and goal oriented; able to multitask effectively.
Timeline
Realtor
Samson Properties
01.2024 - Current
Realtor
Keller Williams Capital Properties
09.2023 - 01.2024
Realtor
Long & Foster-Elaine Koch Group
02.2018 - 09.2022
Accounting Deal Desk Clerk
Darcars Automotive Group
11.2012 - 11.2014
Mortgage Loan Processor
American Mortgage & Investment Services, Inc
11.2011 - 10.2012
Bank Teller and Relationship Banker
BB&T Bank
04.2010 - 11.2011
Financial Services Manager
DARCARS Automotive Group
08.2007 - 04.2010
Loan Originator
WEI Mortgage Corporation/ Nations Lending Network
04.2007 - 12.2007
Realtor
Century 21 Trademark Realty
12.2003 - 01.2012
Loan Originator
American Mortgage & Invst Srvcs, Inc
10.2003 - 04.2007
Financial Services Manager
DARCARS Automotive Group
04.2000 - 02.2003
Sales Associate
DARCARS Automotive Group
03.1998 - 03.2000
High School Diploma -
High Point High School
Similar Profiles
Sheree GoodenSheree Gooden
Real Estate Agent at Samson PropertiesReal Estate Agent at Samson Properties
Claudia CarcamoClaudia Carcamo
Sales Agent at Samson PropertiesSales Agent at Samson Properties
Sabrina HoltSabrina Holt
Real Estate Agent at Samson PropertiesReal Estate Agent at Samson Properties