Yeny Alejandra Munoz Patino
Lehigh Acres
Summary
Dynamic service call center agent with proven skills in customer support, troubleshooting, and call handling. Committed to building strong customer relationships and delivering exceptional service.
Overview
7
7
years of professional experience
Work History
Service Call Center Agent
Lisman Company LLC
Coral Springs
11.2022 - 12.2025
- Managed customer inquiries through phone and email communication.
- Provided product information and support to customers effectively.
- Developed relationships with customers through friendly interactions while resolving their concerns quickly and efficiently.
Housekeeper Supervisor
FANCY PEARL CLEANING
Cape Coral
06.2019 - 09.2022
- Trained new staff on effective cleaning techniques and safety protocols, enhancing team readiness.
- Inspected cleaned areas to ensure compliance with company quality standards.
- Led cleaning team to uphold high standards of cleanliness and organization, ensuring a welcoming environment.
- Managed supply inventory and ordered cleaning materials to ensure operations ran smoothly and efficiently.
Education
High School Diploma -
COLEGIO ITEC
BOGOTA , COLOMBIA12-2008
Skills
- Customer support
- Troubleshooting techniques
- Call handling
- Product knowledge
- Customer relationship management
Languages
Spanish
Full Professional
Timeline
Service Call Center Agent
Lisman Company LLC
11.2022 - 12.2025
Housekeeper Supervisor
FANCY PEARL CLEANING
06.2019 - 09.2022
High School Diploma -
COLEGIO ITEC