Yeonjee lee
Suwanee,GA
Overview
6
6
years of professional experience
Work History
Manager
Ichiban Steak and Sushi
Alpharetta, GA
03.2024 - 08.2024
- Provided immediate solutions for order mistakes and issues
- Improved customer retention and repeat visit rates through attentive and personalized service
- Conducted regular staff evaluations and feedback sessions to improve performances, and boost team morale and collaboration
Server, Bartender
Ichiban Steak and Sushi
Alpharetta, GA
09.2022 - 03.2024
- Ensured optimal guest experiences by seating guests, taking orders, and serving drinks
- Maintained composure under pressure while managing high-volume shifts
- Built strong customer relationships through honesty, integrity, and proactive service
- Maintained a positive attitude while interacting with challenging clients
Accountant
MIS [Macon Intermodal Service]
Johns Creek, GA
05.2022 - 06.2023
- Researched, tracked, and resolved internal accounting issues
- Managed accounts receivable (AR) and accounts payable (AP)
Accountant, Customer Service & Sales
Misa Trading [Shoe Manufacturer]
Doraville, GA
03.2020 - 10.2021
- Provided honest and transparent service, consistently received positive customer feedback
- Recommended shoes that fit the specific needs and budget of each customer, ensuring successful sales and customer satisfaction
Barista, Front of House
Starbucks
Atlanta, GA
10.2019 - 03.2020
- Minimized customer wait times during peak hours while ensuring accurate and fast order processing to ensure customer convenience and satisfaction
- Remembered customers' names and preferences, offered customized service that fostered loyalty and improved customer retention
Accountant, Retail Assistant
Golden Stella
Atlanta, GA
10.2018 - 03.2020
- Provided fast and accurate service, helping customers save time and enhancing their overall shopping experience during peak hours
Education
Vocatinal ESL Program -
ICT [interactive College of Technology]
Chamblee, GA12.2023
Bachelor of Arts - Majored in Trombone in Orchestra, Minored in Secre
Sookmyung Women's University
Seoul, Korea08.2014
Skills
- Time Management and Multitasking
- Teamwork and Collaboration
- Problem Resolution
- Effective Communication Skills
- Commitment to Safety and Service
- Honesty, Integrity, and Respect
Languages
Korean
Native/ Bilingual
Timeline
Manager
Ichiban Steak and Sushi
03.2024 - 08.2024
Server, Bartender
Ichiban Steak and Sushi
09.2022 - 03.2024
Accountant
MIS [Macon Intermodal Service]
05.2022 - 06.2023
Accountant, Customer Service & Sales
Misa Trading [Shoe Manufacturer]
03.2020 - 10.2021
Barista, Front of House
Starbucks
10.2019 - 03.2020
Accountant, Retail Assistant
Golden Stella
10.2018 - 03.2020
Vocatinal ESL Program -
ICT [interactive College of Technology]
Bachelor of Arts - Majored in Trombone in Orchestra, Minored in Secre
Sookmyung Women's University