Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yeonjee lee

Suwanee,GA

Overview

6
6
years of professional experience

Work History

Manager

Ichiban Steak and Sushi
Alpharetta, GA
03.2024 - 08.2024
  • Provided immediate solutions for order mistakes and issues
  • Improved customer retention and repeat visit rates through attentive and personalized service
  • Conducted regular staff evaluations and feedback sessions to improve performances, and boost team morale and collaboration

Server, Bartender

Ichiban Steak and Sushi
Alpharetta, GA
09.2022 - 03.2024
  • Ensured optimal guest experiences by seating guests, taking orders, and serving drinks
  • Maintained composure under pressure while managing high-volume shifts
  • Built strong customer relationships through honesty, integrity, and proactive service
  • Maintained a positive attitude while interacting with challenging clients

Accountant

MIS [Macon Intermodal Service]
Johns Creek, GA
05.2022 - 06.2023
  • Researched, tracked, and resolved internal accounting issues
  • Managed accounts receivable (AR) and accounts payable (AP)

Accountant, Customer Service & Sales

Misa Trading [Shoe Manufacturer]
Doraville, GA
03.2020 - 10.2021
  • Provided honest and transparent service, consistently received positive customer feedback
  • Recommended shoes that fit the specific needs and budget of each customer, ensuring successful sales and customer satisfaction

Barista, Front of House

Starbucks
Atlanta, GA
10.2019 - 03.2020
  • Minimized customer wait times during peak hours while ensuring accurate and fast order processing to ensure customer convenience and satisfaction
  • Remembered customers' names and preferences, offered customized service that fostered loyalty and improved customer retention

Accountant, Retail Assistant

Golden Stella
Atlanta, GA
10.2018 - 03.2020
  • Provided fast and accurate service, helping customers save time and enhancing their overall shopping experience during peak hours

Education

Vocatinal ESL Program -

ICT [interactive College of Technology]
Chamblee, GA
12.2023

Bachelor of Arts - Majored in Trombone in Orchestra, Minored in Secre

Sookmyung Women's University
Seoul, Korea
08.2014

Skills

  • Time Management and Multitasking
  • Teamwork and Collaboration
  • Problem Resolution
  • Effective Communication Skills
  • Commitment to Safety and Service
  • Honesty, Integrity, and Respect

Languages

Korean
Native/ Bilingual

Timeline

Manager

Ichiban Steak and Sushi
03.2024 - 08.2024

Server, Bartender

Ichiban Steak and Sushi
09.2022 - 03.2024

Accountant

MIS [Macon Intermodal Service]
05.2022 - 06.2023

Accountant, Customer Service & Sales

Misa Trading [Shoe Manufacturer]
03.2020 - 10.2021

Barista, Front of House

Starbucks
10.2019 - 03.2020

Accountant, Retail Assistant

Golden Stella
10.2018 - 03.2020

Vocatinal ESL Program -

ICT [interactive College of Technology]

Bachelor of Arts - Majored in Trombone in Orchestra, Minored in Secre

Sookmyung Women's University

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Yeonjee lee