Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yerandy Torres

San Bernardino,CA

Summary

Dynamic and results-driven waitress with a proven track record at Hooters, excelling in customer service and strong multitasking abilities. Recognized for enhancing guest satisfaction through effective team collaboration and efficient order processing. Committed to maintaining high cleanliness standards while training new staff to uphold service excellence.

Overview

9
9
years of professional experience

Work History

Waitress

Hooters
Moreno Valley, CA
06.2020 - 09.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Collaborated with team members to ensure timely food and beverage delivery.
  • Managed multiple tables while maintaining high standards of guest satisfaction.
  • Assisted in training new staff on menu items and service protocols.
  • Utilized point-of-sale system for processing orders and handling transactions efficiently.
  • Responded promptly to customer inquiries and resolved issues effectively.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.

Server

CULICHITOWN
Rialto, CA
06.2014 - 09.2017
  • Provided exceptional customer service to enhance guest satisfaction and loyalty.
  • Effectively managed multiple tables, ensuring timely and accurate order delivery.
  • Assisted in training new staff on restaurant protocols and service standards.
  • Collaborated with kitchen staff to ensure seamless communication regarding orders.

Education

Associate of Science - Ultrasound

Platt College
Ontario Ca
01.2026

High School Diploma -

E-institute
Phoenix, AZ
01.2009

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Cash handling

Languages

Spanish
Native or Bilingual

Timeline

Waitress

Hooters
06.2020 - 09.2023

Server

CULICHITOWN
06.2014 - 09.2017

Associate of Science - Ultrasound

Platt College

High School Diploma -

E-institute