Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yerenice Muñoz

Fort Worth ,UT

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Amtex Auto Insurance
Houston, TX
09.2022 - 09.2023
  • Assisted customers with policy inquiries and coverage options.
  • Resolved customer complaints while maintaining a professional demeanor.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Shuttle associates/Customer Service

Parking spot 2
Houston, TX
01.2022 - 02.2023
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

GED -

Inspired Vision Academia
Puerto Rico
08-2019

Skills

  • Customer Service
  • Computer Operation
  • Account Mnagement
  • Service excellence
  • Team collaboration

Languages

  • Spanish, Fluent
  • English, Fluent

Timeline

Customer Service Representative

Amtex Auto Insurance
09.2022 - 09.2023

Shuttle associates/Customer Service

Parking spot 2
01.2022 - 02.2023

GED -

Inspired Vision Academia

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