Yeri Liscano
Lake Buena Vista,FL
Summary
Skilled in problem-solving and time management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Advanced Sales Associate
UNIQLO
08.2022 - Current
- Boosted customer satisfaction by addressing and resolving their concerns promptly and professionally.
- Assisted in the training of new hires, sharing best practices for advanced sales techniques and customer service skills.
- Contributed to promotional planning by offering valuable insights on consumer behavior and preferences.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Cashier
Falabella
08.2021 - 05.2022
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
Sales Associate
Falabella
12.2020 - 08.2021
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
Store Manager
Paradiso
10.2019 - 04.2020
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Bachelor of Science - Civil Engineering
Universidad Centroccidental Lisandro Alvarado
Barquisimeto, Lara State, Venezuela07.2012
Skills
- Detail-Oriented
- Problem-Solving
- Time Management
- Promoting Loyalty
- Building Customer Loyalty
- Customer Assistance
- Guest Satisfaction
- Team Goals
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Advanced Sales Associate
UNIQLO
08.2022 - Current
Cashier
Falabella
08.2021 - 05.2022
Sales Associate
Falabella
12.2020 - 08.2021
Store Manager
Paradiso
10.2019 - 04.2020
Bachelor of Science - Civil Engineering
Universidad Centroccidental Lisandro Alvarado
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