Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yesenia Aguilar

Santa Ana,CA

Summary

Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records.Organized Administrative Assistant experienced in assisting with daily office needs and managing general administrative activities. Expertise in mathematics and finance-related initiatives. Successful in coordinating and executing meetings, travel, and special events.

Overview

7
7
years of professional experience

Work History

Clerk Processor

Chrysler,Dodge,Jeep,Ram
Huntington Beach, CA
01.2020 - 05.2024
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Developed and maintained organizational databases, spreadsheets and other resources to ensure accuracy of information.
  • Verified accuracy of paperwork prior to submitting to supervisors for approval.
  • Assisted in resolving complex customer inquiries regarding their loan status or repayment terms.
  • Developed relationships with external vendors such as banks and lenders for future business growth opportunities.
  • Utilized GPS navigation system for efficient routing of deliveries.
  • Maintained records of all deliveries made throughout the day.
  • Delivered packages on time according to assigned schedule.
  • Determined eligibility for certain types of services based on state guidelines.
  • Scanned documents into electronic format as needed for archival purposes.
  • Reconciled accounts receivable payments against outstanding invoices.
  • Followed up with customers via phone or email regarding status of their requests.
  • Adhered to strict confidentiality standards while handling sensitive customer information.

Receptionist

Express Staffing
Costa Mesa , CA
02.2017 - 11.2018
  • Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments and meetings for management team.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.

Education

High School Diploma -

Valley High School
Santa Ana, CA
06-2011

Skills

  • Filing and Recordkeeping
  • Proofreading abilities
  • Spreadsheet Management
  • Accuracy and Precision
  • Deadline-oriented
  • Data Verification

Languages

English
Professional
Spanish
Professional

Timeline

Clerk Processor

Chrysler,Dodge,Jeep,Ram
01.2020 - 05.2024

Receptionist

Express Staffing
02.2017 - 11.2018

High School Diploma -

Valley High School
Yesenia Aguilar