Yesenia Anguiano
Fontana
Summary
Implementing behavior intervention strategies to support individuals in achieving their goals. Skilled in assessment, planning, and providing effective support for behavioral challenges. Compassionate and dedicated direct support worker with proven experience providing exceptional care to individuals with disabilities. Hands-on experience in assisting autism children at their homes.
Compassionate Child & Family Specialist with background in providing therapeutic and case management services to children, young people, and families. Strong skills in crisis intervention, family advocacy and collaboration with multidisciplinary teams. Demonstrated success in building trust with clients, facilitating positive change and enhancing overall family dynamics. Skilled at creating safe environments that foster emotional growth and development.
Overview
7
7
years of professional experience
Work History
Child & Family Specialist
Haynes Family Of Programs
La Verne
02.2024 - Current
- Educated clients on issues related to mental health, substance abuse, domestic violence, trauma.
- Identified risk factors associated with child maltreatment and developed strategies to reduce them.
- Provided crisis intervention services as needed for children and their families.
- Developed individualized treatment plans that addressed the needs of the family system.
- Completes all documentation in accordance with deadlines and performance standards established by Policy and Procedures and/or the Director of Mental Health.
Direct Support Staff
Step
Covina
01.2022 - 09.2023
- Offered encouragement, coaching and emotional support to help clients achieve established goals.
- Helped clients to gain independence and quality of life through company services.
- Utilized approved behavior plans and intervention strategies to help clients achieve goals and objectives.
- Providing one-on-one support to individuals with disabilities in daily living tasks.
- Transporting individuals.
Behavior Interventionist
Inter-Care
Los Angeles
08.2021 - 09.2023
- Reinforced positive behaviors using praise words combined with tangible rewards if necessary.
- Maintained accurate documentation of client progress, interventions used, and any changes made in treatment plans.
- Modeled problem-solving strategies during playtime activities that required critical thinking or decision-making.
- Implemented evidence-based interventions to modify behavior and improve social skills.
Barista
Starbucks
Ontario
11.2018 - 04.2021
- Cleaned prep areas and replenished supplies to maintain safe and healthy work environment.
- Cleaned and sanitized work areas and utensils.
- Suggested food and pastry items to complement beverage orders.
- Restocked bar line for fast service capabilities.
- Demonstrated ability to multitask in a fast-paced environment and prioritize customer satisfaction.
- Skilled in handling cash transactions, operating POS systems, and maintaining cleanliness.
- Strong communication skills in taking orders, recommending menu items, and resolving customer issues.
Education
Bachelor of Arts (B.A.) - Psychology
Cal State University San Bernardino
San Bernardino05.2024
Associate in Arts (A.A.) - Psychology
Chaffey College
Rancho Cucamonga08.2021
Associate in Arts (A.A.) - Social and Behavorial Science
Chaffey College
Rancho Cucamonga08.2021
Diploma -
Colony High School
Ontario05.2016
Skills
- Bilingual
- Teamwork
- Independent work
- Quick learner
- Parent Training and Support
- Customer service
- Problem-solving
- Time management
- Documentation and Reporting
- Self control
- Individualized treatment planning
- Behavior modification
- Documentation management
- Team collaboration
Language
- English, Conversational
- Spanish, Fluent
Timeline
Child & Family Specialist
Haynes Family Of Programs
02.2024 - Current
Direct Support Staff
Step
01.2022 - 09.2023
Behavior Interventionist
Inter-Care
08.2021 - 09.2023
Barista
Starbucks
11.2018 - 04.2021
Bachelor of Arts (B.A.) - Psychology
Cal State University San Bernardino
Associate in Arts (A.A.) - Psychology
Chaffey College
Associate in Arts (A.A.) - Social and Behavorial Science
Chaffey College
Diploma -
Colony High School