Yesenia Becerra
North Chicago,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized Bank Teller proficient in time management. Provides professional and courteous customer service with high levels of integrity and accuracy. Experienced in cash handling, balancing drawers, and loan processing.
Overview
7
7
years of professional experience
Work History
Teller
Lake Forest Bank & Trust Company
12.2020 - Current
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Enhanced branch security through vigilant monitoring of suspicious activities and timely reporting to supervisors.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
- Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
Maintenance Crew Member
Schmechtig Landscapes
06.2022 - 11.2022
- Streamlined maintenance processes by implementing an organized system for tracking work orders, spare parts inventory, and equipment records.
- Promoted energy conservation efforts by regularly monitoring utility systems for efficiency improvements opportunities.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed routine maintenance checklist.
Crew Member
Dunkin' Donuts
02.2017 - 05.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Education
High School Diploma -
North Chicago Community High School
North Chicago, IL05.2018
Skills
- Financial Analysis
- Bilingual in Spanish
- Account Updating
- Customer Relationship Building
- Banking
- Exceptional Customer Service
Languages
Spanish
Full Professional
Timeline
Maintenance Crew Member
Schmechtig Landscapes
06.2022 - 11.2022
Teller
Lake Forest Bank & Trust Company
12.2020 - Current
Crew Member
Dunkin' Donuts
02.2017 - 05.2020
High School Diploma -
North Chicago Community High School
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