Yesenia B. Leon
Los Angeles,CA
Summary
Dedicated pharmacist intern hoping to become a part of an Institution that will allow me to use my skills and experience to help the company reach maximum profitability.
Overview
10
10
years of professional experience
Work History
Pharmacy Technician
UCLA Health
11.2022 - 08.2024
- Conducted interviews with patients on chronic medications who had Proportion of Days Covered (PDC) scores below 90% to identify barriers keeping them from being 100% adherent.
- Focused on Medication Adherence for Cholesterol (MAC), Medication Adherence for Diabetes (MAD), and Medication Adherence for Hypertension (MAH) which increased our CMS Star Ratings performance to 5 stars.
- Provided prescription refills to patients who met Population Health Refill Requirements.
- Assisted patients in applying for patient assistance programs and provided annual reminders for program renewal.
- Scheduled appointments for the Pharmacist-led hypertension program and facilitated communication for Spanish-speaking patients.
- Educated patients on proper blood pressure measurement and recording, as well as target goals. Reviewed medication adherence for hypertension and addressed any related inquiries or issues.
- Regularly revised our Standard Operating Procedures (SOP) and implemented workflow enhancements to improve efficiency. Supervised pharmacy technicians to optimize their performance and productivity.
Pharmacy Technician
Cedars Sinai Medical Center
08.2021 - Current
- Within the Transitions of Care department, I conducted bedside interviews with patients to perform medication reconciliations.
- Updated their medication list in EPIC to ensure continuity of treatment during their hospital stay.
- Addressed any discrepancies and referred patients to the pharmacist for additional medication education when necessary.
- Contacted family members to gather patient's medication history if patient was a poor historian .
Pharmacy Technician
Pico Care Pharmacy
08.2020 - 08.2021
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Ensured patients were enrolled in medication synchronization to prevent frequent pharmacy visits.
- Assisted with COVID-19 testing and vaccination.
Pharmacy Technician
CVS Pharmacy
01.2020 - 08.2020
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Volunteer
USC Medical Plaza Pharmacy
08.2019 - 01.2020
- Refilled Vials and Caps for pharmacy technicians.
- Organized prescription by accurately filing them in appropriate folders.
- Maintained clean, neat, and operational facilities to serve program needs.
Eligibility Coordinator
International Institute of Los Angeles
07.2019 - 01.2020
Personal Assistant-Scheduler
Betty's Cleaning Services
06.2016 - 07.2019
Receptionist
Registrar's Office-Mount Saint Mary's University
02.2017 - 01.2018
Sales Associate
O'Neill at Citadel Outlets
11.2016 - 01.2017
Sales/Clerical/Cashier
Cal State La University
09.2014 - 04.2015
Education
Ph.D. - Pharmacy
West Coast University
Los Angeles04.2027
Pharmacy Technician License -
California State Board of Pharmacy
03.2020
Bachelor of Science in Biochemistry -
Mount Saint Mary's University
Los Angeles, CA06.2019
High School Diploma -
Oscar De La Hoya Animo CHS
Los Angeles, CA07.2012
Skills
- Motivational Interviewing
- Medication Adherence Advocate
- Knowledge in CMS Star Ratings
- Expertise in blood pressure targets and providing patient education on these goals
- Fluent in Spanish
- Retail Pharmacy Operations
- Patient Care and Interaction
- Comfortable working in fast-paced environment
- Multi-tasker
- Friendly and enthusiastic
- Quick learner and adapt to change
- Proficient in Microsoft Office
- Detail-oriented and organized
- Great team player and can work independently with little to no supervision
References
- Leanne Pitts, Pharmacy Manager, CVS Pharmacy
- Linh Phan, Pharmacist, Pico Care Pharmacy
Timeline
Pharmacy Technician
UCLA Health
11.2022 - 08.2024
Pharmacy Technician
Cedars Sinai Medical Center
08.2021 - Current
Pharmacy Technician
Pico Care Pharmacy
08.2020 - 08.2021
Pharmacy Technician
CVS Pharmacy
01.2020 - 08.2020
Volunteer
USC Medical Plaza Pharmacy
08.2019 - 01.2020
Eligibility Coordinator
International Institute of Los Angeles
07.2019 - 01.2020
Receptionist
Registrar's Office-Mount Saint Mary's University
02.2017 - 01.2018
Sales Associate
O'Neill at Citadel Outlets
11.2016 - 01.2017
Personal Assistant-Scheduler
Betty's Cleaning Services
06.2016 - 07.2019
Sales/Clerical/Cashier
Cal State La University
09.2014 - 04.2015
Ph.D. - Pharmacy
West Coast University
Pharmacy Technician License -
California State Board of Pharmacy
Bachelor of Science in Biochemistry -
Mount Saint Mary's University
High School Diploma -
Oscar De La Hoya Animo CHS
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