Overview
Work History
Education
Timeline
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Yesenia Esquivel

Santa Maria,CA

Overview

22
22
years of professional experience

Work History

Retail Sales Associate Worker

Rescue Mission Alliance Super Thrift Store
01.2025 - Current
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Provided exceptional customer service, addressing concerns promptly and professionally while maintaining a friendly demeanor.
  • Collaborated with team members in achieving storewide goals, fostering a positive work environment centered on teamwork and mutual success.
  • Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, and sweeping.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers and provided outstanding customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Restaurant Hostess

Denny's
07.2014 - 10.2014
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Prep Cook

Little Cesar's Pizza
07.2013 - 01.2014
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Followed orders from head chef to establish productive and timely preparation of meals.
  • Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Managed opening and closing shift kitchen tasks.
  • Trained and supervised cooking staff to expertly meet daily needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Washed, peeled, and cut vegetables in advance to save time on food preparation.

Waitress

JBJ's Pizza
06.2003 - 06.2013
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Checked guests' identification before serving alcoholic beverages.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Answered customers' questions, recommended items, and recorded order information.
  • Used cash registers and credit card machines to cash out customers.

Education

Leffingwell Continuation High School
Cambria, CA
06-2005

Timeline

Retail Sales Associate Worker

Rescue Mission Alliance Super Thrift Store
01.2025 - Current

Restaurant Hostess

Denny's
07.2014 - 10.2014

Prep Cook

Little Cesar's Pizza
07.2013 - 01.2014

Waitress

JBJ's Pizza
06.2003 - 06.2013

Leffingwell Continuation High School

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Yesenia Esquivel