Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
References
Languages
Timeline
Generic

Yesenia Garcia

Placerville,CA

Summary

I have experience in a variety of work settings varying from dental offices, to childcare facilities, to restaurants. A similarity between them has been becoming adaptive to the setting and multitasking in fast paced environments. Working individually and in a team setting while using clear and effective communication. The positions I have had have helped me understand the importance of good work ethic and what it says of me as an individual.

Overview

8
8
years of professional experience

Work History

Hostess/Food Prep

Teriyaki Junction
02.2024 - Current
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and taking orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Reduced wait times for guests by effectively coordinating with other team members during peak hours.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Youth Development Professional

Boys and Girls Club
04.2021 - 05.2024
  • Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
  • Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
  • Worked directly with at-risk or youth offenders to improve life skills.
  • Assisted with educational needs through tutoring and homework assistance.
  • Took part in sports, games, and movie nights with children.
  • Supervised youth in engaging environment to promote security and safety for all ages.

Hostess/Food Prep

Teriyaki Junction
02.2020 - 03.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and taking orders
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.

Teammate

Kids Quest
09.2018 - 12.2019
  • Skilled at working independently and collaboratively in a team environment.
  • Sanitized play areas, counters, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate educational, active, and creative activities and crafts to engage children.
  • Developed strong relationships with children based on trust, empathy, and understanding of individual needs.
  • Maintained a clean, organized classroom environment conducive to learning, exploration, and comfort for young children.

Receptionist

Diamond Springs Dental
01.2017 - 11.2017
  • Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
  • Helped patients complete necessary medical forms and documentation.
  • Adhered to strict HIPAA guidelines to protect patient privacy.

Education

GED -

Folsom Lake College
Folsom, CA
07.2024

Diploma -

El Dorado High School
Placerville, CA
05.2018

Skills

  • Bilingual in Spanish
  • Customer Service
  • Effective Multitasking
  • Cleaning and Sanitation
  • Safety Understanding
  • Youth Mentoring
  • Program Planning
  • Adaptive and Willing to Learn

Accomplishments

My most recent accomplishment has been starting a Latinx Social Club for members of the community. Myself along 5 others organized this club where we met once a month and provided resources for job assistance, medical information, translation, and any other way we could be of help. Additionally we had a tamale sale where we raised enough money to give out 5 academic scholarships to graduating seniors of the community.

Awards

  • Received honor roll award at Folsom Lake
  • Won MVP during high school soccer years
  • Part of a 6 person group that founded a Latinx social club in the community

References

  • Juan Nunez, Development Manager at Big Brothers Big Sisters, juann0175@gmail.com, (530) 409-6211
  • Ellie D'Amico, Director of Administration BGC, ellie@bgce.org, (530) 748-6790


Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Hostess/Food Prep

Teriyaki Junction
02.2024 - Current

Youth Development Professional

Boys and Girls Club
04.2021 - 05.2024

Hostess/Food Prep

Teriyaki Junction
02.2020 - 03.2021

Teammate

Kids Quest
09.2018 - 12.2019

Receptionist

Diamond Springs Dental
01.2017 - 11.2017

GED -

Folsom Lake College

Diploma -

El Dorado High School

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Yesenia Garcia