Yesenia Goya Rodriguez
Homestead
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
PTF INDUSTRIAL COATINGS
MIAMI
02.2024 - Current
- I control and supervise the packaging and invoicing of production orders, I monitor the quality of the final product and analyze the costs and consumption of materials used in the area. In addition, I interact directly with the client.
- Organized client meetings to provide project updates.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Facilitated training sessions for new employees on company policies and procedures.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Implemented strategies to take advantage of new opportunities.
- Responded to customer questions regarding products, prices and availability.
- Monitored employee attendance, addressing any punctuality or absenteeism issues.
- Complied with company policies, objectives and communication goals.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
- Maintained positive working relationship with fellow staff and management.
- Led weekly team meetings to discuss progress, address issues, and plan future actions.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
HHA
Assistance Home Care
Miami
12.2022 - 01.2024
- Entertained, conversed with or read aloud to patients to maintain mental health and alertness.
- Delivered high level of assistance with cooking, meal preparation and shopping.
- Maintained records of patient care, progress or problems to report and discuss observations.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Answered questions from family members about the care being provided to the client.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
Education
Industrial Engineer -
University Martha Abreu De Las Villlas
Villa Clara 07-2017
Skills
- Quality control
- Inventory management
- Cost analysis
- Employee training
- Project management
- Customer service
- Time management
- Process improvement
- Logistics coordination
- Communication skills
- Team building
- Safety compliance
- Conflict resolution
- Client interaction
- Business process reengineering
- Inventory oversight
- Teamwork
- Staff discipline
- Teamwork and collaboration
- Team leadership
- Workflow optimization
- Workflow management
- Professionalism
Certification
- OSHA Certificate
- Domestic Violence
- Assisting the patient with self medication training
Timeline
Supervisor
PTF INDUSTRIAL COATINGS
02.2024 - Current
HHA
Assistance Home Care
12.2022 - 01.2024
Industrial Engineer -
University Martha Abreu De Las Villlas
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