YESENIA LOPEZ
Godworks
LASVEGAS,NV
7
years of professional experience
2
Languages
Experienced hospitality professional with strengths in customer service, menu recommendations, conflict resolution, and cash handling. Known for creating positive guest experiences, staying organized under pressure, and supporting smooth daily operations.
Work History
Waitress
2 Months- Recommended menu items and specials, improving guest satisfaction through knowledgeable, responsive service.
- Resolved guest concerns professionally, ensuring positive dining experiences and repeat business.
- Trained new staff on service standards, menu knowledge, and efficient workflow practices.
- Supported opening and closing duties, including station setup, inventory checks, and sanitation tasks.
Waitress
3 Months- Delivered attentive table service, accurately taking orders and coordinating timely food and beverage delivery.
- Communicated order details clearly with kitchen staff, reducing service delays and order errors.
- Managed point-of-sale transactions, processed payments, and balanced cash drawer with consistent accuracy.
- Maintained clean, organized dining areas, resetting tables promptly to support steady guest turnover.
Housekeeping Room Attendant
4 Months- Cleaned guest rooms, restocked amenities, and maintained high housekeeping standards across assigned areas.
- Changed linens, made beds, and refreshed bathrooms with attention to detail.
- Replenished towels, toiletries, and supplies to support guest readiness and comfort.
- Inspected rooms for cleanliness, reporting maintenance issues and missing items promptly.
Cooker Operator
5 Months- Monitored fryer and cooker temperatures to maintain consistent product quality and safe cooking standards.
- Inspected cooked items for proper doneness, appearance, and holding-time compliance.
- Prepared burgers, chicken, and sides according to Carl's Jr kitchen procedures and order flow.
- Coordinated with front-line team to keep food moving efficiently during high-volume rushes.
Supervisor
4 Years 10 Months- Supervised daily transportation operations, ensuring on-time departures and smooth terminal workflow.
- Coordinated driver schedules, route assignments, and service coverage for operational continuity.
- Monitored customer service interactions, resolving passenger concerns with professionalism.
- Enforced safety procedures and regulatory compliance across station activities.
- Reviewed trip documentation, fare handling, and dispatch records for accuracy.
Packing Handler
6 Months- Coordinated packing workflows to maintain accurate, efficient order fulfillment across production lines.
- Inspected packaged products for quality, labeling accuracy, and shipment readiness before dispatch.
- Operated packing equipment safely while following established warehouse and production procedures.
- Organized materials, cartons, and finished goods to support smooth packing station flow.
- Resolved packing issues quickly to minimize delays and maintain consistent output.
Education
High School Diploma
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Cash handling
Menu recommendations
Conflict resolution
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Waitress
Camaron Pelado Seafood Grill
08.2026 - CurrentRead More
Waitress
Carnitas Y Tortas Guadalajara
07.2026 - CurrentRead More
Housekeeping Room Attendant
Godworks
06.2026 - CurrentRead More
Cooker Operator
Carl's Jr
12.2025 - 05.2026Read More
Supervisor
TUFESA INTERNACIONAL
07.2021 - 05.2026Read More
Packing Handler
PLI
11.2019 - 05.2020Read More
Leandro Valle
High School Diploma
Read More