Yesenia-Marie Guzman
Miami
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Overview
4
4
years of professional experience
Work History
Clerical Assistant
Robert Morgan Educational Center
Miami, FL
11.2022 - 07.2024
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Increased department efficiency by managing correspondence, answering phones, and directing inquiries to appropriate personnel.
- Prioritized daily tasks effectively to meet deadlines consistently without compromising quality or detail.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Front Cashier
Wendys Fast Food
Miami, FL
04.2020 - 07.2021
- Assisted customers by answering questions and fulfilling requests.
- Enhanced customer satisfaction by providing efficient and accurate cash handling services.
- Demonstrated flexibility in scheduling and availability, covering shifts as needed to maintain consistent staffing levels at the store.3
- Managed high volumes of orders during peak periods without compromising quality or speed of service delivery.
- Maintained a clean and organized work area, contributing to a pleasant store environment.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Pleasantville High School
Pleasantville, NJ06.2022
Skills
- File Organization
- Data Entry
- Microsoft Office
- Prioritizing Work
- Verbal Communication
- Relationship Building
- [Language] Fluency
- Maintaining records
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clerical Assistant
Robert Morgan Educational Center
11.2022 - 07.2024
Front Cashier
Wendys Fast Food
04.2020 - 07.2021
High School Diploma -
Pleasantville High School