Yesenia Mesa
Encino,CA
Summary
An assured, attentive, well-organized individual working towards achieving a career as a Bilingual Medical Assistant. Skilled, dedication, responsibility, and knowledge will be a great addition to any medical facility. Knowledgeable about operating equipment and providing skilled care. Calm, level-headed and analytical in stressful situations. Coordinating and carrying out patient care in high-volume Clinic environments. Demonstrated performing with speed and accuracy to assess patients, deliver treatments and delegate tasks. Proven history of advocating for patient needs and fostering top-quality care. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision.
Overview
13
13
years of professional experience
Work History
Orthopedic Medical Assistant
ARC Othopedics
11.2011 - Current
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Instructed patient and family on proper use and care of bandages, braces, splints and prostheses and verified patient and family readiness before discharge.
- Make sure floor is running smooth and try to bring all patients in according manner.
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Order/ keep track of Medical supply.
- Applied splints and casts and removed stitches and staples
Medical Assistant
Robert B.Klein Urology
01.2017 - 11.2021
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, and product expiration logs to record updated documentation for tracking purposes.
- Collaborated with local pharmacies to resolve and clarify issues with patient medication.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Surgery coordinating
- Scanned and documented patients records using EMR system
- Responsible for patients calls of normal lab results and patient questions
- Familiar with prior authorization paperwork and process
- Restocked exam rooms, room preparation, cleaned and inventory control
- Kept sanitation and OSHA guidelines by maintaining clean exam rooms and disposing of sharps or biohazard containers properly.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Answered phone calls, emails, letters and faxes and efficiently provided accurate information and responses.
Medical Assistant
Vein Medical Clinic
02.2015 - 12.2016
- Checked in and checked out patients, while assisting patients through telephone calls
- Entered and scanned new patient information into EHR, scheduled patients, and verified insurances
- Roomed patients took and recorded vital signs, chief of complaint and patient history
- Assisted physician by preparing injections
- Assisted in the pre-operation process by obtaining the correct paperwork, informing patient on pre-op and post-op instructions and applying the correct diagnosis code for each surgery
Education
Associate of Science - Social And Behavioral Sciences
Los Angeles Pierce College
Mission Hills, United States05.2025
Graduate Certification - Emergency Medical Technology
North Valley Occupational Center - Aviation Center
Mission Hills, CA11.2021
Certified - Medical Assistant
Kaplan College - Panorama City
Panorama City, CA01.2011
High School Diploma -
John H. Francis Polytechnic
Sun Valley, CA06.2008
Skills
- Charting Expertise
- Medical Procedures
- Advanced Anatomy Knowledge
- HIPAA Compliance
- Venipuncture and Phlebotomy
- Clear Communication
- Cleaning and Sanitizing
- Decision Making
- Updating Medical Records
- Critical Thinking
- Time Management
- Medication Administration
- Multitasking and Prioritization
- Procedure Assistance
- Examination Preparation
- Cleaning and Organizing
- Social Perceptiveness
- Medical Inventory
- Cast application and removal
- Vitals
Languages
English
Professional
Spanish
Professional
Timeline
Medical Assistant
Robert B.Klein Urology
01.2017 - 11.2021
Medical Assistant
Vein Medical Clinic
02.2015 - 12.2016
Orthopedic Medical Assistant
ARC Othopedics
11.2011 - Current
Associate of Science - Social And Behavioral Sciences
Los Angeles Pierce College
Graduate Certification - Emergency Medical Technology
North Valley Occupational Center - Aviation Center
Certified - Medical Assistant
Kaplan College - Panorama City
High School Diploma -
John H. Francis Polytechnic
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