Yesenia Mireles
Long Beach,CA
Summary
Hardworking and adaptable, with experience handling fast-paced environments and multitasking effectively. Skilled in customer service, problem-solving, and staying organized under pressure. Quick learner who can adjust to new tasks and responsibilities with ease.
Overview
14
14
years of professional experience
Work History
Front Desk Receptionist
R&M Manufacturing
Long Beach, CA
07.2024 - Current
- Managed front desk operations, answering calls and assisting clients with inquiries.
- Scheduled appointments and coordinated with welding staff to ensure smooth workflow.
- Maintained an organized office by handling paperwork, ordering supplies, and keeping records up to date.
- Assisted with basic administrative tasks, including data entry and invoice processing.
Teller
Wells Fargo
Long Beach, CA
04.2024 - 07.2024
- Assisted customers with banking transactions, including deposits, withdrawals, and payments.
- Responded to customer inquiries regarding banking services, account details, and financial products.
- Resolved account discrepancies and provided solutions to customer concerns.
- Processed mortgage and loan payments, verifying payment details for accuracy.
- Explained account information and banking policies clearly to ensure customer understanding.
Barista
Starbucks
Paramount, CA
08.2013 - 12.2023
- Processed customer transactions accurately, using the cash register and point-of-sale system.
- Prepared and served a variety of coffee, espresso drinks, teas, and blended beverages.
- Maintained a clean and organized workspace, including sanitizing equipment and seating areas.
- Provided friendly and efficient customer service, ensuring a positive experience.
- Handled drink orders quickly and accurately while assisting with customer inquiries.
Front Desk Receptionist
Family Dentistry
Paramount, CA
01.2011 - 08.2013
- Answered and managed a multi-line phone system, directing calls and scheduling appointments.
- Greeted patients and visitors, assisting with check-in and answering general inquiries.
- Explained office policies, procedures, and basic insurance information to patients.
- Kept the front desk and office organized by ordering supplies and maintaining a clean workspace.
- Assisted with daily office operations to ensure a smooth workflow for staff and patients.
Education
High School Diploma -
Paramount High School
06.2008
Skills
- Exceptional customer service
- Bilingual in spanish
- Multitasking and efficiency in fast-paced environments
- Problem-solving and adaptability
- Strong work ethic
- Cash handling and management
Timeline
Front Desk Receptionist
R&M Manufacturing
07.2024 - Current
Teller
Wells Fargo
04.2024 - 07.2024
Barista
Starbucks
08.2013 - 12.2023
Front Desk Receptionist
Family Dentistry
01.2011 - 08.2013
High School Diploma -
Paramount High School
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